RandomDave ✭✭

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• Feature request: Allow Runbooks to be attached to Service Requests. - Feature Requests - SolarWinds Service Desk (SWSD) - THWACK

  in Abilty to Attach a Runbook To a Service Request Form Comment by RandomDave January 2025
• We're using processes for doing checklists for our techs for system preps and employee offboarding. I'd love a function "On False: Hide the process." 

  in Hidden Processes Comment by RandomDave October 2022
• Same deal here. This is a very basic and super handy feature. I messed around with it for an hour, as it never occurred to me that it wouldn't be a thing. How is this possible...

  in Send Email to client by action rule Comment by RandomDave March 2022