Comments
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Is this not something that can be achieved with the Automation Rules feature?
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Do you think this could work? * Trigger: custom, * scope: incident/ service request * Conditions: Update Condition * field: resolution Date/ Time * Operator: After * Value: Last 30 days * Actions: Update Record * Field Due: Date * Number: 1 Days (since triggered) However I would put another condition with in the Conditions…