Paulfromrylane

Hi, 1.) I have tested this rule and it does work. If you are still getting informational syslog messages, it may be due to the engine ID issue. Please try restarting the Syslog service to see if this resolves the issue. 2.) You can acknowledge syslog messages via the Syslog page in the web console. Syslog messages wil…

You need to use the Monitor polling engines utility to move your nodes from the old polling engine to the new one. Click Start -> Programs -> Solarwinds Orion -> Advanced Features -> Monitor Polling Engines. Click Servers -> Poller Load Balancing. Select all nodes in the list and then click Polling Engines -> Move Select…

Firstly, you will need to renew your maintenance for NTA. Once you have active maintenance for NTA, then you can just login to your Solarwinds customer portal, click on Downloads & Upgrades and download the latest version (NTA 3). To get version 2.2.1, you will need to open a support ticket and they will email you with an…

I would need to see a sniffer trace to figure out exactly what is going on here. Do you have the ip address of the Cirrus server configured as an authorized manager? With a subnet mask of 255.255.255.255? One option, as a workaround, is that you can turn this feature off by setting setmib 1.3.6.1.2.1.16.9.1.1.3.236 -i 1…

Custom Property Editor tutorial : http://www.solarwinds.com/resources/democenter/Orion/CustProp.html?INTCMP=ILC-TUT-OCPE

Hi contracer, You can create a custom report in the Orion report writer to display this information. Then add the 'Report from Orion Report Writer' resource onto this page. Edit the new resource and select the report which you create in the report writer. This report will refresh each time page is loaded. Another option…

What version of Cirrus do you have installed? The latest is 4.0.1. When a violation is detected, you should be able to right click on the node and select Execute Command Script. Do you have this option when you right click on a node with policy reporter?

Hi Jon, Create a new advanced alert. Under the Trigger Condition tab, for Type of Property to Monitor, select APM: Application from the drop-down menu. Also in the trigger condition tab, under Trigger Alert when all of the following apply, add two Simple Conditions : Application Name is equal to My_Application Application…

Hi Dave, In the address bar of internet explorer, type http://1.1.1.1, where 1.1.1.1 is the ip address of the Orion server. Does the login page display? If not, please go to Start -> Programs -> Solarwinds Orion -> Advanced Features -> Orion Service Manager. Are all services listed as Running? And the IIS web site? Click…

Hi Sulman, Use the Orion Custom Properties editor to create additional columns in the Nodes, Interface or Volumes table. The custom property editor is located at Start -> Programs -> Solarwinds Orion -> Grouping and Access Control -> Custom Property Editor. Please see a tutorial here on using the custom property editor.…

Did you have any modules installed, such as Application Monitor? If so, you will need to uninstall it, Orion 9.1 does not support Application Monitor (only its replacement APM). Can you ensure the installation folder has been deleted. Default location is C:\Program Files\Solarwinds\Orion. If you are still seeing this error…

If you have NTA 2.2.1 or later installed you can upgrade to Orion 9 without any issues.

To monitor services via APM, click APM settings -> Find Processes, Services, and Performance Counters Click Windows Service Monitor from the drop down list and click Next. Select the node which has McAfee running on it and select the credential to use. Click Next. The device will be scanned and a list of services running…

The file Orion-9-1-Update.exe is the service pack for Orion 9.1. Run the other file, SolarWinds-Orion-9.1-SLX.exe. This will upgrade your installation from v8 to v9.1. It will automatically run the Orion-9-1-Update.exe file during the upgrade so the service pack will be installed also

The reason for this dependency is that when this device fails, ipMonitor will limit alerts to the monitor defined as the dependency rather than triggering alerts for every member monitor. This is by design. The reasons are : 1.) Minimizes the number of redundant alerts. 2.) Helps isolate the root cause of the problem. 3.)…

Hi Ralph, It is not possible to add to this list of options on the drop-down menu. A workaround would be to create a new Event Log report in the Orion report writer. In the Filter Results tab, create a new elementary condition and specify the custom property you wish to filter on. If you are unsure how to create a new…

Hi, You need to create a new rule in the Syslog Viewer. Open the Orion Syslog Viewer and select File -> Settings. Click the Alerts / Filter Rules tab. Click Add New Rule. Click Severity / Facility tab. From Message Severity box, untick Critical, Error and Warning checkboxes. This rule will apply to all other Syslog…

Yes. You can use the following script, run against the Nodes table in the Orion database (NetPerfMon by default), to change all SNMPv1 to SNMP v2 devices. Before running queries against your database, ensure you first backup the database. * Stop the SolarWinds Network Performance Monitor service using the Services…

Hi, Please go to http://www.solarwinds.com/support/index.aspx download and install SP2 for APM 2.0, does this resolve your issue? Paul

Do you have the latest service pack for NTA 3 installed? SP2