Michal.Pecenka

Hi, 3Com APs are not officially supported right now. Some of them could be discovered as generic APs though. I would suggest you to open support ticked and send SNMP walk, so we can check why it is not working. You can create SNMP walk with SnmpWalk.exe tool located in Orion installation folder. Thanks. 

Hi, I checked the snmp walk and I think that Orion is showing proper data. In the ifTable mib the GE2/1/3.6 interface has AdminStatus UP and OperStatus DOWN, which is exactly what Orion is showing. In the ipv6Table mib there is OperStatus property set to UP, but it just means that IPv6 network layer is ready to pass…

Hi, I have downloaded the SNMP walk, but there is missing ipv6MIB (1.3.6.1.2.1.55) in the walk. Please run the SnmpWalk.exe and put 1.3.6.1.2.1.55 as root OID. It should not take so long to scan this mib. Let me know after you upload new SNMP walk file via LeapFile. Thanks

Hi, it is not usual, but it could happen for devices, which support a lot of OIDs. Please stop the walk, save results to file and check if the file contains 1.3.6.1.2.1 mib (check that the last OID in the walk is bigger than 1.3.6.1.2.1). If the file does not contain the 1.3.6.1.2.1 mib, please run SnmpWalk.exe once again…

Interesting. Orion is enabling 64b counters by default for all devices and if device does not support 64b OIDs it should automaticaly use 32b OIDs.

I am not sure about MIB Browser, but you can set SNMP timeout in SnmpWalk.exe tool. The walk you pasted is not complete. Try to run the tool again with "1.3.6.1.2.1" as Root OID.

We are polling ifTable mib for both IPv4 and IPv6 interfaces. Please, open support ticket and send SNMP walk of the device. For the SNMP walk use <Orion install directory>\SnmpWalk.exe tool. Thanks

Hi, right now, the Custom Query resource does not contain hiding ie it does not hide itself when there are no data selected. Views can be assigned only to different machine types (Nodes.MachineType) via Settings\Views by Device Type. Machine type is defined for SNMP devices only. All ICMP nodes have the same machine type -…

Hi, what is your NPM version?

Hi, please open a support ticket and attach wireshark trace, Orion diagnostics and interfaces statistics data. We will need those to be able to compare data that device is sending with data Orion is saving to DB. Please filter the wireshark trace by the device's IP address and capture trace for at least 30 minutes (more is…

Hi, you can achieve that by using Custom Query resource and specify your own SWQL query, which the resource is using to show data. Below are steps for NPM 10.4: 1) Customize your Node details view 2) Add Custom Query resource (Miscellaneous\Custom Query) 3) Edit the resource 4) Specify Custom SWQL Query. You can use below…

I think, it makes sense to show SysObjectID in Node Details resource. Below are steps how you can change Node Details on your own. Steps to add SysObjectID to Node Details resource: 1) Open Node Details resource file for editing (C:\Inetpub\SolarWinds\Orion\NetPerfMon\Resources\NodeDetails\NodeDetails.ascx) 2) Insert below…

Hi, please open support ticket. We will then contact you to get more information like wireshark trace to check what values we are getting from device. Thanks

If you want, you can disable garthering statistics from DOWN interfaces: 1) go to <Orion install directory>\NPM\ 2) open file "SolarWinds.NPM.Collector.dll.config" for editing 3) change row <add key="ProcessDownInterfaces" value="True" /> to <add key="ProcessDownInterfaces" value="False" /> 4) save file 5) restart Orion…

For Netscreen IOS we support monitoring sub-interfaces. For more info about sub-interfaces please check ScreenOS Reference Guide, which is free to download. About monitoring traffic statistics, both interface and sub-interface supports traffic counters, but only interface supports error & discards counters. It is up to you…