Comments
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Good stuff. Any update on the PowerBI connector or the timeline for that?
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Nice profile pic, Lulu.
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Thank you for posting this -- I was losing my mind trying to figure out why the Available status/toggle was not showing for one specific user. More emphasis on this in the documentation or platform/settings would be appreciated.
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It seems a bit ambiguous, but will these Dynamic Form rules apply to items in the Service Catalog soon? I've been tinkering with them for some time but they seem to include every module except the Service Catalog. Would be grand to be able to show/hide sections of an SR depending on the value of one field.
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Yes, we've already been put on the list, I'm told. I was just curious as to when that beta was happening -- seems like there've been delays.
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Having individuals only able to see their own tickets is easy enough via tweaking the Roles and Permissions -- Allow them to view any ticket they're assigned to (or CCed on or whatever else suits your fancy). I don't know if there's a way to auto-assign a ticket when opened but you could do something fairly similar: build…
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We have the same setup here, and boy it can be a pain in the ... yeah. The problem with AAD Sync is that, as you probably know, there's a lot of stuff that only syncs from on-prem to Azure, not vice-versa -- so that first step is not going to have a pretty answer until the day MSFT feels like making the sync bidirectional.…
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In general, you can use a Process Integration (Setup > Integrations > Process Integrations) to send API calls to external services. My organization uses it a fair amount. In theory, you could use that for any service that accepts HTTP-based API requests. As for whether you can get that to work for AD... unsure. If you have…