Mars

Comments

  • Hi, For the Visio and rack issue there was already a discussion () where i gave some examples how to handle this. Greetings,
  • NOS, Thanks for the compliments, due to company policy i am not allowed to send this doc's PS: It is no rocket science i downloaded the HP stencils from the visiocafe ( http://www.visiocafe.com/vsdfx.htm )and than created a copy of the actual situation in our serverrooms.
  • Hi, Is this what you're looking for?
  • Hi, Not the solution bud maybe a quick fix (i had the same with the HP MSA30) In visio go to the printpreview, make a screenshot, edit in e.g. paint and save the file as a .jpg. Worked for me, and as i said not a solution bud a quickfix....... Greetings,
  • I have got instructions to rename, copy a file and until now everything seems to be ok. I will wait to be enthusiastic until tomorrow ;-)
  • Unfortunately no resolution in SP1 and now in SP2 CPU is now more than 95% and Memory usage more than 850Mb. Today I will upload the new diagnostics and hope to get some actions or info. I had several tickets with support about what was working before and now not working. I am not too happy about this release at all
  • Hi, i tried the settings as you suggested (they are still set). Unfortunately it did not work. In my installation it is the Jobengine worker that eats up all recourses and not the w3wp.exe. Added a screenshot (Memory 554Mb and CPU usage 88%).
  • Hi Denny, Any news on the release date? We are having the same issues but i wanted to wait for the Servicepack before contacting support. Greetings, Gerjan
  • Denny, Without wanting to judge you're comments, in the release notes from SP3 and SP4 there is no mentioning resolving any ESX problems. The last ESX issue was addressed in SP2 Reading this topic their is a statement that things should be addressed after SP2 so i don't understand you're comment. If Solarwinds is not…
  • I just received some feedback from support. Probably from a different time zone as we are missing each other constantly..... Therefore I wanted to share, and maybe one of you can help me with the answer "From the screenshots, it doesn’t look like the JobEngine is doing anything wrong – it looks like the high CPU…
  • 1) We have applied SP1 5 day's ago and still seeing the issue 2) Approx 120-130 devices 3) don't know what you mean by that but the majority are "Cisco 1200 Access Point's" and a few (19) "Cisco AIR AP 1240" all are listed under Wireless Autonomous AP
  • I did not find it after installing SP1 But maybe it's me.....
    in Excel Reports Comment by Mars June 2009
  • Hi Network Guru, do you have resolved you're issue? I am still struggling.... Greetings, Mars
  • Hi unfortunately the solution was working for just a period of time :-( I reported the issue again today (Case # 104794)
  • After adding my wireless devices again i had 100% CPU Load again. Last Friday i uploaded a diagnostics file in addition of my previous case I was assuming this was normal but now after a whole weekend i reported a new case. (I shut down the process on Sunday so we would get the Monday reports and be able to work on it) Due…
  • Just installed SP1 for 9.5 The promised fix is not included..... :-(
  • Hi all, I started the topic as i was having problems getting an issue resolved. In the meantime the problem is solved by Solarwinds. By the way any person I had contact with at Solarwinds was always very cooperative!! It's the process and communication protocols I think that needs reviewing or fine tuning. Greets, Mars
  • Denny, Thanks for the reply! Let me make things clear i am not questioning the functionalities or Vendor independencies of Solarwinds. I made the choice for Solarwinds because it is a GOOD product for our needs!! The thing i am experiencing is that the fees where professionalized bud it is unclear what we can expect for…
  • The issue is quick fixed......(Work-Arround) The guy from support added the NodeID in the SELECT Statement and configured the field to be hidden in the Field Formatting. Now the report is working again but!!!!! When you try to use the reporting group again (in our case by "Site_code") the report can not be seen anymore on…
  • Hi Network Guru, I can really recommend the solution I posted earlier in this post. Sounds you got nothing to lose and it did the trick in our case Wireless back (in the tab) and CPU under control since 2 day's now. Good luck!!
  • Just installed SP1 for 9.5 The fix is not included.....
  •  I don't really know of any other company that supports its clients like SolarWinds! I'm sure there are areas that need to be improved, but overall we've been very pleased with support. Cheers. Hi Jeff and some others that responded on this topic, I am happy to hear it is not a common issue I am having!! By the way that…
  • Too late.......... I did a de-installation of the jobengine already. This did the Job until........... I noticed my Wireless devices where not shown in the wireless section. I initiated a rediscovery on some of them (about 30) and guess what CPU load back to 100% for a longer period. This morning it was ok again. Due to…
  • L.S., I have another question about the maintenance in relation to the costs. Is there by any change a release calendar of the updates/upgrades for the different Applications and Modules? This way we as a customer can see what maintenance or renewal we can expect for our money (beside the helpdesk support). Only this way…
  • David, Thanks for asking. Yes i got a resolution (upgrade to newer version) The quick fix was when i remeber correctly an servicepack. Greetings,
  • We are missing the same thing and "we really want to have it back ;-)" Is their any expectation on the estimated delivery for the solution or even the SP ?
    in Excel Reports Comment by Mars June 2009
  • Option 4 please!! Greetings,
  • Just tried this and unfortunately no result. I have good hope they will solve my issue and will post the result (and solution) here.
  • I had the same problem. I contacted a supplier of solarwinds in the Netherlands and he told me the downloaded version I had (on the site mentioned as SLX) was in fact the SL100 version. He gave me a new URL to download the real SLX version; http://ftp2.solarwinds.net/jar05/SolarWinds-Orion-v8-SLX.zip After installing I…
  • Thanks for all the reactions. We will decide what to do (probable a new build). PS The link to the tutorial doesn't work. I also tried downloading true the website and didn't get the document. Greetings, Gerjan Peeters