MarieB

Hi sotherls- Got your email about the duplicate posts. I'll investigate why that is. In the meantime, I'll work to get you questions answered. M

Hi SLap-- I checked the support logs for this issue and found the following info. See if it applies to your problem. If it does not, open a support ticket and: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. --------------------------------------- "We…

Hi Wallewek-- Marked for the PM. M

Hi tpelley-- Have you already looked at the SW MIB--the HP Procurve OIDs should be there. M 

Hey Byron-- Thanks, as always, for the feedback. Will mark for PM to review. Hope your vacation went well! M

Hi Donald-- Thanks for the feedback. I've marked this for the PM who reads and reviews all feature requests for consideration in an upcoming release. M

Mr. S-- Marked for the PM. M

hey wgorrod-- What version of Orion NPM are you running? Did you upgrade or do anything to NPM recently? M

Hi SJ-- Yes, you can. Here's how: Exporting Reports Orion Report Writer gives you the ability to present your created reports in any of the following industry-standard formats. The following formats (and extensions) are currently supported: • Comma-delimited (*.csv, *.cdf) • Text (*.txt) • HTML (*.htm, *.html) • MIME HTML,…

Hi rgward-- I am not seeing this as a bug/known issue in our bug tracking system. I'm marking it for the PM to review. Thx, M

Hi rmmagow-- The upgrade process is a bit complex, but Solarwind's Information Development has created a flow chart that simplifies the process if you follow it. Here is a tip that explains the fastest way to upgrade. Make sure to use the Start_Here pdf and follow the flow chart contained there. It will show you how to…

Hey John-- What's your license for your NPM--is it and SLX? If so, how many elements do you have on your poller/s? If you have too many elements, this can affect performance. Let me know. M

Hi Jkennedy-- I've marked this for the PM to review. M

Hi Robert-- I'll route this to the Information Development manager and one of us will get back to you. M

Hi Bradley-- If you don't hear back from the community, open a support ticket. M

Hi Robert-- I'll let the EOC doc writer know about this. Tell me, which documentation did you look through, just so we know. Thanks for the feedback, M

Chris-- I've marked this for the PM to review. Thanks for your feedback! M

rajivbahl-- Are you able to run diagnostics on Orion? In order to expedite your support ticket, it would be great if you could do that. Thanks, Marie

Hi patriot-- Have you seen this thread on dependencies? Click the first two links to get even more information. Let me know if this helped you. M

Hi Jon-- Yes, it sounds like you need to purge A couple of things to try. It sounds like you need to purge your configuration file. Check out page 68 of the Orion NCM Administrator Guide. The section is called Automating Configuration File Purges. I've attached the text file of it to this post. Also, a new version of NCM…

Hey Christopher-- I'll research your case and see if I can get you some help. M

Hi wjcmalana-- If you don't hear from the community on this, open a support ticket here. http://www.solarwinds.com/support/ticket Click Submit a Technical Support Ticket In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to upload your…

Hi Rohop-- You'll need to use NPM's Universal Device Poller (UnDP) along with the correct OID to poll the device for when it fails. HP provides the MIB files w OIDs for MSA2000 as a download:…

Hi Brent-- Any luck on resolving this? Hey community, chime in if you can. M

Hi jkennedy-- I'll mark this for the PM. M

Marked for PM--thanks PinkieT. M

Hi nweibel-- I'm moving this to the Report Lab forum where it will get more visibility. M

HI Mike-- Marked for the PM. M

Howdy Glenn-- I'll mark this for the product manager to add to the feature request list. Have you seen this post, which lists what NCM development is working out for the next release? HTH, M

Hi All-- I'm moving this to the APM forum so it can get more visibility. M