MarieB

Hi rmmagow-- Yep, this changed with NPM 10.0. Check out the info below for more info: This is due to the interface index value changing in the router/switch. One thing that can cause this is a reload of the device. Orion monitor interfaces by this value and if it changes, and will no longer receive SNMP information about…

Hi Paul-- Did this every resolve itself? If so, would you mind posting for the community? M

Hi Med- I've marked this for the PM to review. M

Hi What-- I reproduced the problem and can confirm that the Node Removed events are not showing up. Go ahead and open a support ticket. M

Hi Ariabell-- I'll mark this for the PM to review. M

HI Look4u-- Have you searched our the Orion Family fourms for info on Cisco 3750. I did and here are the results I got: http://thwack.com/search/thwacksearch.aspx?q=Cisco+3750&s=search&stype=g&sub=48 Re: you IPSLA question--I'll ding the PM and ask him to chime in with details. Thx for your feedback. M

Hi Keptile-- I did a quick read of the NCM Template area of the content exchange and didn't find anything on Sarian. You might want to open a support ticket here. http://www.solarwinds.com/support/ticket Click Submit a Technical Support Ticket In order to receive technical support, you will need to be current on your…

Hi wademn-- I don't think we currently have this functionality. I make sure a product manager sees this so they can put it on the product roadmap. Thanks, M

Hi Frama-- Are you familiar with our Upgrade Instructions on your Customer Portal? Go to the thwack Support page and click Upgrade Instructions for complete information. HTH, M

Hi wooderson9-- I'm going to move your post to our Alert Lab forum where it will have more visibility. M

Zabeel-- Have you had a chance to read Chapter 12 of the Orion NPM Administrator Guide? It provides great specifics on creating pollers. M

bungky-- When you open a support ticket, would you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Hi Rgward-- Thanks--this has been marked for PM to review. M

No, you do not need to get a new license to go from 10.1.1 to 10.1.2. M

Hi Larry-- It's been marked for the PM. M

Hi Derrick-- Marked for the PM to review. Thanks, M

Arumon-- What version of NPM are you running? M

Hi Ed-- I've got good news and I've got bad news--Good news is we have quite a few training videos. The bad is they aren't easily searchable or in any particular order. I'll check with our web dev team as to why this is. Here is the link to the videos. Please let me know if you find it:…

Hi Jon-- NPM has a service pack for 10.1.1--here is more information. It is likely that if you call support for help, they will instruct you to download it. Also, have you checked the SW Knowledge Base--when I search on it I find many entries for ProLiant--one of them might help you. M

Hi LGentile-- What version of SNMP are you using? Let me know so I can address that part of your post. As for the error you are getting--I've seen it happen for several different reasons so you'll probably have to open a support ticket for it. Open a support ticket here. http://www.solarwinds.com/support/ticket Click…

Hi Sol-- Marked for the PM. Thx, M

Hi Adrian-- I've marked this for the PM to review. M

Mdriscoll-- I've marked this for the PM to review. M

Hi Freeman and Patriot-- Freeman--we are verifying the readme that accompanies Orion and will get back to you. Patriot--I'll check with the PMs on the MIB for Toolset/NCM. Stay tuned.

Hello-- Baselines are stored in the ConfigArchive table along with all the other configs. The Baseline field is then set to True if it is a Baseline.See the attached jpg.Thanks for your post!M

Hi Donald-- Thanks for the feedback. I've marked this for PM to review. Thx, M

Hi Kevin-- I'm going to move this to our Report Lab forum so it can get more visibility. You may also want to look at the Report Lab for solutions. Thx, M

Hi ACDII-- The release is coming soon but we can't give exact dates. I'll mark this for the PM so that he's aware you are interested. M

Hi Steven-- Did you know that NPM 10.1.1 has 2 new hotfixes that might address your issues? They are in your customer portal-click on the Service Packs/Hotfixes tab. I'll also mark this for the PM to review. M

Hi James-- Have you tried building a custom poller for your device? To do that, consult Chapter 16 of the Orion NPM Administrator Guide or see the online guide at: http://www.solarwinds.com/NetPerfMon/SolarWinds/OrionAGMonitoringCustomMIBsCreate.htm Also, you can add the device to the Unknown devices post. HTH, M