MarieB

Hi Jason-- Just so you know, I mark all of your feature requests for the product manager--even if I don't post it. M

Hi Tmeyers-- Did you get this problem addressed/fixed? If not, open a support ticket. M

Hi Dexxa-- Sorry you are having trouble. It could be related to a MS patch that broke IIS. Please check out this post and see if it could apply. Post back and let me know, HTH, M

Hi Byron-- What's the staus on this? Was it a fluke that got resolved? If not, I'd open a support ticket here: http://www.solarwinds.com/support/ticket. Click Submit a Technical Support Ticket. In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not…

What version of IE and FF do you have? M

Hey JB-- Is the problem mentioned in this thread the same as the one you are having? If so, it's a known limitation. HTH, M

Hi Justty-- This is a bug. Please open a support ticket. Thanks, M

Hi derik-- I did a search in the NPM forum on the terms AIX MIB and got a list of results. I think this one you may find useful: The list contains others as well so if you haven't already, go ahead and search thwack. Also the SW KnowledgeBase has alot of results for AIX SNMP MIB. Give that a try as well:…

Hi sotherls-- I checked here and we don't recommend it. You could give it a try (preferably in a non-production environment), but the results could be unpredictable. M

H Aria-- I've marked this for the PM to review. M

Hi Questionario-- Marked for the PM. M

Hi warbird-- Thanks for letting the community know. I'll make sure the product manager sees it, too. M

Hi Chris-- From what I understand from the PM, this is slated to be supported in a future release, but is available to be tested right now. Would you be interested in that? Let me know and I'll get your info over to the PM. Thanks, M

Hi Chris-- I've marked this for the product manager to see and possibly add to the new feature list. FYI, here is what NPM development is working on for the next release. Thanks, M

Hey Scott-- I'll mark this for the PM to review. Also, I noticed you were on APM 3.1--do you know the current release is 3.5? You can upgrade for free via your customer portal if you are on active maintenance. Here are the 3.5 release notes. It contains a the following fix re: MAPI, in case this helps you: Fixed memory…

Hi Dave- The current release of NPM is 10.0. Are you on active maintenance? If so, I suggest updating to 10.0 via your customer portal. Let me know. M

Hi rdrash-- I agree--if you have time to investigate/experiement, then do so. If not, then open a support ticket. Thanks, M

Hi All-- Moving this to the NPM forum. M

Hi Peter-- Definitely try Andy's suggestion. Also, there's a tip about this very issue here that might be of assistance: M

Hi Debbi-- I checked with our support team and their recommendation is to ask your email admins if they can whitelist (set as approved) any emails from @case.netsuite.com. Can you try that and let me know if it works. Thanks, M

Hi wrosecrans-- Thanks for taking the time to compose this list and for sharing it with the community. I will make sure that the product manager sees it. M

Hi bryona- The timestamps come from the standard NPM poller in local time not UTC. HTH, M

Hi bw- You'll need to do a MIB walk on your 7600 and find the number ARP requests OID. Then you can create an Universal Device Poller, add the OID and poll your device for that OID. To add a UnDP, consult Chapter 16 of the Orion NPM Administrator Guide or see the online guide at:…

Hi LGentile-- Marked for the PM--thanks for the feedback. M

Hi Robert-- If you have an eval bundle, you should contact your sales rep or engineer and they will get your questions addressed. I'll also let sales know about your issues. M

Scott-- I've marked this for the PM to review. Thanks for your feedback! M

Hi Nvalian-- You can either do a MIB walk of your device to get the OID for the E1 interface or you can go to the Cisco MIB Locator and look it up. Once you have the OID, you can set up a Custom poller (UnDP) to monitor the E1. M

Hi Donald-- I marked this for the PM. M

Hi Hadywahl-- Do you currently have Orion NPM installed on your system? If not, I recommend purchasing that and our Netflow Traffic Analyzer product. NTA is a module of NPM, so NPM must be purchases to run NTA. You can download evaluation copies of both products at:…

Thanks for your post. I'll let PM know. M