MarieB

Hi Borgan-- Have you tried opening a support ticket? M

Hi HHQ-- I'm going to move this to the APM forum--this forum is specifically for documentation created by SW. Also, I searched our APM forum and got the following info on BES alerts: http://thwack.com/search/thwacksearch.aspx?q=Blackberry+Enterprise+alert&s=forums&stype=s&sub=21 You'll have to dig through them but you…

klomper-- Marked for PM to review. M

Hi Gary-- I've marked this for the product manager to see. Also, are you working with a sales engineer during your eval process? If so, you can ask them about it. If not, let me know and I'll ping them. Thanks, M

Hi pyro-- What version of NCM are you running? I'm marking this for the PM in case it needs to be a feature request or if she can chime in on status. M

HI Vgaudio-- Marked for the PM to review. M

HI StealthRider-- Have you Googled this? I did a search and got the following link: http://www.oidview.com/mibs/1588/md-1588-1.html Also, I'm going to move this post to the NPM forum. M

Hi Contracer-- What version of NPM are you running? It looks like 9.5. If so, this should help you: * Go to Admin>Details>Polling Engines. * Copy the name of polling engine_2. * Paste it into the first portion of the URL on the web console. * Make the same changes to the Polling Intervals screen that you made for polling…

Hi Nelson-- First off, I'm going to move this post to the NPM forum b/c you post applies to NPM and not NCM. The information you are looking for is found in NPM 9.5 b/c network maps were stored locally and not in the DB in 9.1. You are looking for a table called the dbo.MapStudio.Files. Even though the product is Network…

fonestar-- I'm moving this to the NPM forum where it will get more visibility. M

Hi tpelley-- There is a very comprehensive upgrade document available for you in your customer portal. Just go to the CP and locate the NPM 10.0 download area on the screen. You should see several links, one of which is for the upgrade document. HTH, M

bklye-- Thanks for this information. I'll mark for the PM so she can record it. M

Hi Tim-- This has been marked for the PM to see. M

Hi Steve-- Jason's correct on this. Open a support ticket here. http://www.solarwinds.com/support/ticket Click Submit a Technical Support Ticket. In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to upload your diagnostics, but you…

Hi Gob-- I need a little more information in order to help you. --what business need are you trying to fill with this report? --from where is the data that you are putting into the db in the report originating? Let me know, Thanks, M

Hi Andy-- If the problem persists and you aren't hearing anything from the community, go ahead and open a support ticket. Also, post the resolution here if you don't mind. Many thanks, M

Hugh-- Have you seen the SW Upgrade Instructions? I believe that you can do what you are asking but it's a very good idea to check out the Upgrade Instructions b/c they are very thorough and helpful and will help you with future upgrades as well. M

Hi-- I've marked your post for the PM to review. M

Hi pyro13g-- Thx for the feedback--I'll mark for the PM to review. M

Hey flipton-- Is it possible it is a device unknown to the SW database? If so, check out these posts: Let me know if this helps you, M

Hi Dave-- I'll make sure that the Director of InfoDev gets your feedback. Either he or I will get back to you with comments. Thanks, M

Hi iain-- Did you get this resolved? If not, open a support ticket here. http://www.solarwinds.com/support/ticket Click Submit a Technical Support Ticket. In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to upload your diagnostics,…

Hi Jason-- I'm going to let product management know about this and someone will get back to you. M

Rgward-- Thanks for the feedback. Marked for PM to review. M

Anders-- Have you tried creating a UnDP and add the MIB that way? Chapter 14 of the Orion NPM Administrator Guide details how to do this. M

Hi gr8matt- I have few questions for you: * What version of NPM are you running? * When did you download the .cfg file? * When you downloaded it, did you extract it or simply open it? Let me know so we can help you get an answer. M

lhorstma-- Marked for PM to review. M

Hi Larry-- Thanks for the feedback. Can you attach the file in another post. It's hard to see the fields you are describing unless you click Reply in thwack. I'll mark the thread for the PM. M

Hi Dan-- Marked for the PM to review. M

Hi svintinner-- I searched our forums and found this post: Try it and see if it helps. HTH, M