MarieB

Hi Erik D-- What version of Ip Monitor are you running? M

Hi Zthiel-- I've marked this for the PM to review. M

Hi cganderson-- Unfortunately, no, only the server time is displayed. I will make sure the product manager sees this to add it as a feature request. Thanks, M

Hi Dal-- I'm researching this and will get back to you. M

Hi Netsupp-- FYI, thwack is not exclusively a support forum so what you write here on thwack may or may not go directly to our Support team. For immediate attention from Support, open a support ticket here. When you open a support ticket, would you: --Reference this thread to Support. --Post back here with a case number.…

Hi dmzin-- I checked the support logs and could not find a case like the one you mention above. If you are on active maintenance, open a support ticket here. Please reference this thread and post back here with your case number and any answers you get from support. Thanks, M

Hi Steve-- Marked for the PM. Thanks for the feedback. M

Hi jawells- I've marked for PM to review. Thanks, M

Hi Goran-- Were you able to resolve this? I've marked this for the PM to see.

Hi John-- I've marked this for the PM to review. Also, I'm going to move this to the NPM Feature Requests forum. Thanks, M

Hi James-- I checked with support here and from what I understand, you receive the message you provided only when you send an email to support@solarwinds.com. The message is a standard message that Solarwinds has used for years. If you have a case open, the fastest way to get a reply is to reply to the case email. This…

Hi pyro13g-- Marked for the PM to review. Thanks for the feedback. M

Hi MrSampsonite-- I checked our support logs and found a case similar to yours: Here's what our support guru suggested: "This must be related to firefox and what you have associated with different content types. In this case you may have an alert that is supposed to be playing a sound and quicktime is set up to be the…

Hi Byron-- How long has this been happening? Did it coincide with an upgrade? M

HI Mathieu-- Thanks for using thwack! Quick question--what are you trying to accomplish by doing this? I need some context so that I can help. Thanks, Marie

Hi Aaron-- Have you opened a support ticket? M

Hi Deryck-- I'll mark this for the PM. M

Hi Questionario-- I'll make sure the Product Manager gets your request. Thanks for your feedback! M

Thanks, Donald. I'll make sure the PM sees this. M

Hi Scott-- Sorry it's taken some time to get back to you on this. Were you able to resolve this issue? Let me know and if not, I'll get someone here to help you. Again, apologies for the tardiness, M

Hi lelakata-- Here are a couple of nProbe-related posts for you to check out: Let me know if these help. M

Hi hehe-- Try this: http://www.kiwisyslog.com/help/syslogd7/index.html?adv_fileencodingformat.htm Let me know if it helps. M

Hi Artie-- Were you able to see the Netflow His. Reports selection before and now you are not? Also, have you considered upgrading to NPM 10.0? It's free if you are on active maintenance. M

Hi rolonv-- What are you planning to do about your corrupted database? It seems like that should be addressed before you proceed. How was it corrupted? M

Hi Ronit-- Did this get resolved for you? If not, open a support ticket here. Click Submit a Technical Support Ticket. In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to upload your diagnostics, but you will receive an email back…

Hi Thilo- I've marked this for the Product Manager to review. M

Hi Scott-- Have you seen this thread on Groups and Dependencies? Take a look and let me now if it helps you. M

Hi nakoz-- Did you try searching thwack for syslog and traps? Here's what I got: http://thwack.com/search/thwacksearch.aspx?q=traps+and+syslogso, Also, I know that the NPM development team is working on syslogs and traps for the upcoming 10.0 release. Also, you might want to open a support ticket here.…

Hi QU-IS-- NPM 9.5.1 just released and I know it has some bug fixes in it. Here is the post with more information for you, including a link to the release notes. I'll also mark it for the product manager to look at to verify. M

Hi Cblack-- If you don't hear back on this from the community, open a support ticket. M