MarieB

njoylif-- I've marked this for the PM to review. M

Hi All-- MicroSoft did a Windows update the may be causing the problem. Please take a look at the following post: Thx. M

Donald-- Our pleasure! Thanks for the kudos and keep the feedback coming. Feel free to email me personally via thwack should you need to. M

Hi Donald— Ok, so let me address your post one paragraph at a time J, so I don’t miss anything: Paragraph 1- thwack is really not a primary support channel. Its mandate is that of community builder where customers can share ideas and solutions in the spirit of self-help. Having said that, I read each post and mark it for…

Hi Freeman-- Try this: Volume:\Documents and Settings\All Users\Application Data\Solarwinds Let me know if that does it. M

Hey patriot- I'll forward to the PM to log it as a possible feature enhancement. M

Just my two cents--and I think Denny is saying the same thing--is that we recommend advanced alerts because they are more flexible. Here is the web page to do that. http://www.solarwinds.com/NetPerfMon/SolarWinds/wwhelp/wwhimpl/js/html/wwhelp.htm#href=OrionAGManagingAlertsAdvanced_2.htm Thanks, Marie

Hi oklier-- I'll make sure this gets to the product manager so the feature can be recorded. M

Ed-- Glad some of the videos worked for you. I'll let the right folks know about creating that particular video. John--what specifically do you want to be out of the box? I just want to make sure I have all the information. M

Questionario-- This is marked as a feature request. Thanks for the feedback. M

All-- I'll make sure Chris the PM sees this. M

Terry-- Are you on active maintenance so you can upgrade? M

Hi There-- I checked with development and at present, this feature is not available. But I'll make sure the product managers get the request. Thanks, M

They will email or call you. They also have this thread number as reference. HTH

aagredo-- Are you following the SW Upgrade Instructions? They give step-by-step instructions. Let me know. M

Hi KB-- What specific issue are you hoping it will address? Is it the one you mention above? Let us know here so the PM can review. Thx, M

Hi Noesim-- I'll make sure the product manager gets this so that they can report back. In the meantime, check out our Technical Reference on using advanced alerts. M

Hi villanvm-- Might be a good time to Open a support ticket here: http://www.solarwinds.com/support/ticket Click Submit a Technical Support Ticket In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to upload your Orion diagnostics, but…

sshuany and other Juniper posters-- Rest assured, the PM is aware of your request for native Juniper support. It will be added asap. M

sshuany and other Juniper posters-- Rest assured, the PM is aware of your request for native Juniper support. It will be added asap. M

Hi John-- No, interface details do propagate to the node. It's just the memory info that doesn't. M

Hi RoLanto-- Have you tried searching the Content Exchange for templates to use. M

rajivbahl-- Hi--just to make sure--is your SQL server on a different machine from where your NPM resides? M

Hi Diana-- It's true that we don't support for free/evaluation copies of our products. Would it possible for you to buy KW SL? It is not expensive? Here is more info: http://www.solarwinds.com/products/kiwi_syslog_server/ You can also wait and see the answers you get here on thwack. Thanks, M

Howdy All-- I've marked this for the PM to review. M

Hi patches-- Can you do a MIB walk of your device to get the OID. If so, you can build a custom poller around it. M

Hi There-- I checked the support logs and here are some items for you to try: * Make sure you have all the hotfixes for NCM downloaded. You can get them from your customer portal. * Re-install of the integration module. * Re-run the Orion Configuration Wizard. If those don't work, you will want to either wait for community…

Hi kleaksa-- Did you get this resolved? If not, please open a support ticket. M

Hi Mark-- There is most definitely documentation that shows how to use the UnDP. Here it is: http://www.solarwinds.com/support/Orion/docs/OrionAdministratorGuide.pdf Spell out Universal Device Poller. Hope this helps. M

HI mezdem-- Let me ping the PM and see what he says. M