MarieB

ch-- Thanks for the update--would you mind posting the results here when you are done? Thnks, M

Hi Eric-- If it's working now, there's no need to but if you run into the problem again, I'd try restarting. HTH, M

Thanks, valdemirs, for letting us know. Would you mind posting the answer Chris gives you here when you get it. Thx, M

Hi Dave-- Let me get your post over the NPM product manager just to maks sure the option's not available. M

Hi moyzan-- You can post any issues are questions you have here but there's no need to report anything elsewhere. M

Yes Dave, go ahead and call support. Also, if you like, I can have a Sales Engineer call you to discuss your situation and what they can do to help. M

Hey, Donald--I was just tryin' to help out with the Google search ;-) Thanks for doing posting them when you find them. M

Hi Masashi-- I want to get clarification on something you said in your post so I can help you. What do you mean by: but I lost this customer's issue. Please consult another issue again. Does this mean you couldn't find the answer? M

Hey gbutler-- I'm going to move this to the APM Forum. M

Hi-- You need to MIB walk your device not the SW MIB to find out the exact OID you need. Then you create the UnDP around that. We offer a MIB walker in our Toolset product, but there are also other tools out there for walking your MIB. HTH, M

Hi irishjd- Have you also tried adding it to our Tell Us Your Unknown Devices post? We check that and then update the SW MIB with new OIDs. M

Hi neilmborilla-- Thanks for posting this for the community. M

Hi Sharon-- I checked our support logs and found a case where this error applied to NPM. Here was the solution from that case--give it a try and see if it will help you. Note: this customer also had Orion NTA with the Syslog job stopping with an application hang. If this doesn't work for you and you don't hear back, open a…

Hi ToddK-- I'll mark this for Brandon to review and comment on b/c he's the PM for both. M

Hi Chadder-- I'm not sure if this is exactly what you are looking for but here is something to try: * Go To NPM Network Summary Home>All Nodes. * Click on the node. * Scroll to Current Percent Utilization of Each Interface. * Scroll to Min/Max/Avg Packets. * Click Edit * Scroll to Min/Max/Avg Tx+Rx bps. * Choose Every 15…

Hi DG- I checked the support logs and did not find a case like the one you are mentioning. If you are on active maintenance, open a support ticket. Please reference this post when you speak to support. Also, please post back a case number and the answer you get from support. Many thanks, M

natem-- Which post are you referring to that has the same problem you do? M

Hi Brad-- Do you have only eval copies of our products at this time? If so, I can have a sales rep reach out to you. If you own copies of our products, open a support ticket. Be sure to reference this thread and post back with the case number and any solutions support offers. Thx, M

You bet!

Thanks for checking the forum. I've marked this for the PM--he'll get back to you soon. Post back if he doesn't. M

Hi kd-- For best practices on upgrading the Orion NPM software, see this section of the Orion NPM Adminstrator Guide. M

Roselyn-- I'm not clear from what you are saying as to whether this solved your problem. Could you let me know? Thx, M

I know the Cisco IOS MIB Locator has OIDs for the 2951--will that help? M

Hi BR-- Let me double-check on this and get back to you. Thx, M

Hi Larry-- When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

That's true but you are also chiming in with answers and helping the community! Thanks, M

Hi Rick-- I've marked this for the PM to review. If you want to get started with Support, go ahead and open a support ticket. When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Hi Sol-- What version of NPM are you running? M

Hi Steffen- The NPM 10.1.2 RC is now available to everyone. See this post for more info. I don't think the RC addresses this feature request so I will mark for the PM to review. M

Hi lorstma-- I'll let Brandon know about this. Would you post any updates/fixes here when you get them? Thx, M