MarieB

Rmmagow--great tip, thanks for sharing it. M

Hi Steve-- Can you post the outcome of the support ticket when you get it--for the benefit of the community. M

Hi Patriot-- We are researching this and will get back to you. M

Hi DirtySouth-- Support has seen many instances where excluding these directories from AV scanning has definitely improved performance. I can't say for certain it's a best practice but I think it's worth examining. M

Hi Bob-- I stand corrected! Checked with the developer and you *should* be able to do this. If you are on active maintenance, you should be able to download 6.1 for free in your customer portal. Keep us posted. M

Hi Henrik-- Apologies for the confusion. It means that I'll let the PM know about your request and he can add it to the feature request list. Does that clarify it? Thx, M

bellch-- When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Hi kindbro-- When you open a support ticket, would you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Hi Jason-- I'll let dev know about this right now. Thanks for the feedback. M

Hi Linc-- I checked on this and we currently don't have such a report, but you can use Report Writer and write your own SQL statements to do it. I'll mark this for the product manager so that he can log it as a feature request. Also, look at this post at and you can include your request for this report there. HTH, M

Hello-- If I understand what you are doing correctly, then the answer is unfortunately, no we don't. There's no login for the System Manager. That's under the purview of Microsoft/Windows adminstration. Am I understanding you correctly? M

Erik-- Great that you've upgraded, but that was what I was going to suggest doing to fix the problem. Let me check with the product manager and I'll get back to you. Thanks, M

I'll mark it for the PM. Thanks for the feedback. M

Hi filipv-- When you open a support ticket, would you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Hi All-- I'm marking this for the PM to see if he has any info to share. M

No problem, Bill, thx. Yay doggies everywhere. M

Thanks to you both for your answers. M

HI Dan-- I'll make sure that the product manager sees this and logs it as a feature request. M

Jason-- When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

turbo79-- I will let the NPM writer know. Thank you for your feedback. M

Hi hhi-- If you are in a time crunch, open a support ticket here. In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to upload your Orion diagnostics, but you will receive an email back that allows you to upload diagnostics. M

Hi Larry-- As I understand it, if you are dealing with just one user, it is likely a permissions issue. If it's happening for multiple users, it's likely a bug. Have you checked the permissions? Thx, M

Jon-- I'll let PM know about your request. Thanks, M

Matt-- Good deal--thanks for posting back with this info. Would you mind also posting when the outcome of the hotfix as well? Thanks again, M

Hi Robert-- I've sent your information to our sales dept who will contact you and answer this questions. M 

jjimenez-- Have you contacted support to get this issue resolved? If you don't get a response soon, open a support ticket. When you open a support ticket, would you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Hi laffen Enjoyed the 0.2 Euros remark ;-) I did some searching for you. Are you familiar with the Content Exchange on thwack? It has many useful scripts and templates that you can use. Also, I'll ask Information Development about an HTML version of the latest IPMonitor admin guide. HTH, M

Hi fionaagu-- You can download it from the customer portal under the Helpful Links section. M

Hi ACDII-- Can you clarify how this affects your other post where you mention the ability to run off a drive other than C. Here's the link to expedite: Thx,M

bschurr-- Brandon may have specifics on a timeframe, but it won't be a date b/c, unfortunately, we cannot give specific dates for feature releases. M