MarieB

Diana-- I'll pass your information over to our sales department and see if they can help you. M

Ahhh, I got it. We don't offer that currently but I'll mark this for the Product Manager to see and possible add to the feature request list. M

Thanks, Donald--that will be really helpful. M

Hi cnbest01--- I've let the product managers know about this and they should be getting back to you today. If you can wait a little while, great. If not, go ahead and open a ticket. Also do that if they don't get back to you today. Thanks for your patience, M

Brad-- Thanks for the update. If you can't get a hold of the sales rep, let me know. M

Hey Donald-- Could you explaing what your mean for the benefit of the community? M

afsprau-- Congrats on getting a solution from Support. Would you mind posting more details here for the benefit of the community. Many thx, M

Hi gbutler-- I'll mark this thread for the product manager to see what they have to say about the pre-release 9.5.1. You may also want to open a support ticket here. In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to upload your…

Hi All-- From my research here are a couple of items to try: * The Cisco 881-W’s have two modules; the router and the access point. The access point gets a second ip address which is what I point solar winds to for monitoring. * If that doesn't work, check out the attached txt file for detailed instructions. M

Hi Rick-- I'll mark for the PM--thanks for the feedback and details. M

Netlogix/Byron-- Thanks for the suggestion. I'll reserach this and add it to our solution if it works for us. M

Also marked this for the PM. M

Hi Byron-- I've marked this for the PM to review. M

Hi MNPS_G-- What version of NPM are you running? M

Hi Charly-- I spoke with support and they mentioned that they are actively working to resolve this for you and are aware of your thwack post here. When you get it resolved, would you post back here? Thanks, M

No worries nrms--thanks for letting folks know. M

netlogix, thanks for your post. We talked with SW development and below is a script to try to replace an SMTP Server. Please note the following: * Run any backups to protect your system before running this query. * The file attached should only target alerts actions that have an SMTPserver specified. * Changes are done on…

Hey profzoom-- When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Rafael-- If you send your MIBS to mibs@solarwind.com, they are added to the SW MIB on a regular basis. You can download the SW MIB from your customer portal. Thx, M

Hi-- When you open a support ticket, could you: * Reference this thread to Support. * Post back here with a case number. * Post any solutions you get from Support. Many thx, M

Hi dfarfans-- Apologies for the delay on getting back to you. If I understandy you correctly, you need a SQL query to do what you want. This is really a question for the thwack community. However, I'll do some asking around internally and see if I can get you an answer. Thanks, M

Hi bj-- Thanks for posting the information! M

Hi Bryan-- Your Orion NPM server must already have the required SSL certificate installed. Check out this KB article from Microsoft on SSL certificate info. You can also find a link to it in the Orion NPM Administrator Guide on (hardcopy page 16.) M

Larry-- Thanks for remembering to do this!! I'm going to move the post to the Report Lab forum. M

Hi All-- I searched the support logs and support recommends updating to the latest net-snmp for linux to see if this improves the situation. Have you tried that? Also, is everyone polling for SysUpTime? M

HI All-- I'll mark this for the PM to get your issues addressed. M

Thanks for taking the time to clarify, familyofcrowes ;-) M

Hi Freemen-- I checked with our brilliant developer, Karlo and here are his suggestions: NOTE: This is an advanced feature and you will be manipulating your database. Loss of data could occur. Phew, glad that disclaimer's done. The SQL statement would look something like this: select * from APM_ApplicationWHERE NodeID IN…

Hi Michael-- Thanks for your persistence in getting this awswered. Do look for the bug fix in a later release. M

I see. I'll mark your post for the PM as well. Seems like the Export to PDF feature is acting up in general ;-) Thx, M