LGarvin

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  • In the Files, Directories, and Storage Devices report category, run the Files Basic report, which will show all inventoried files.. Customize as necessary.
  • Adobe offers no special agreements for companies such as SolarWinds? Unfortunately, it seems not. but is it seems that your tool isn't a 3rd party agent as much as a tool to download the files. By the above rational it seems as if Internet Explorer or Chrome could be considered an agent acting on my behalf. That's a great…
  • My apologies for the delay in responding. I was inquiring internally to determine whether I had misunderstood the requirements for NTA4. Turns out, I had. :-( The 64-bit installation requires the use of the new datastore, and the datastore requires the use of 64-bit systems. The only way to retain NTA 4.0 on a SQL Server…
  • In any case, just tried (copy and pasted) your WHERE statement and SQL still threw up again with "Invalid length parameter" error. Okay, let's try this. Let's make sure we're getting valid values for the clauses in the WHERE query. Try running this query. Let's see what you get: SELECT Nodes.SysName, CHARINDEX('.',…
  • Does your Patch Manager server have Internet access, or has it been configured to not check for updates/announcements? (Did you get the in-product "reminder" announcement for the release of v1.85 that went out on Tuesday?) Check in %ProgramFiles%\SolarWinds\Patch Manager\Server\templates\feeds for a file named ewfeed.xml…
  • First thing I would suggest is to strip out all of the Sample Rules from your package, and republish the package with just your three rules. Taking all of the noise out of the XML file, this is what's actually there: <?xml version="1.0" encoding="UTF-8"?> <packageboot version="2.0.0.0"…
  • Okay so, you have two requirements.. HKLM\SOFTWARE\Intel\AMT must exist, and HKLM\SOFTWARE\Intel\IntelAMTUNS\AMT State "AMT PROVISIONING STATE" must be set to zero. And, the package is evaluating as NotInstalled, so we know both of those rules are evaluating correctly. And they're valid rules. The PreReq ensures that AMT…
  • But on the last the installs aren't sucessful If the update installation was not successful, then you'll get a version mismatch.
  • I know it shouldn't be included in the command line field, but the command that I tested from the command line is: It IS needed when you run the command from the command line; it is NOT needed when you configure the command line parameters in a package. It's that simple. So how do I get Patch Manager to yield the same…
  • If you look at all of the other Reader patch packages, you'll see the same dependencies, all the way back to 11.0.01. These are architecture detectoids defined by Microsoft in the Software Deployment Packaging schema, and stored in the WSUS database. You can find a list of well-known detectoids in the MSDN Library at…
  • Below is the screenshot of the report's settings: It looks to me like this report template has been built from the Computer (General) report category, and I think that may be a contributing factor to your dupe records. My impression is driven by the use of the "Program Features" datasource, which is a custom name used for…
  • The WUA only ignores superseded updates when the superseding update IS APPROVED. If the superseding update is Not Approved (or Expired/Declined, etc.), then the WUA will continue to evaluate and respond to the newest available update in the chain. All you need to do is approve the most recent superseded update, and it will…
  • There are a couple of ways you can obtain this information. via Reporting, you'll want to use the <Computer System Basic> report in the <Computer (System Information)> category to get your domain member machines from the inventory (or you could just export the Managed Computers datagrid), and use the <Computers with…
  • This feature was implemented in v1.7 and is now available in the Update Management Wizard. You can combine a system shutdown as an automated follow-on task to an installation. The shutdown can be conditional on successful installation only. In addition, we also integrated WakeOnLAN capabilities, so you can [a] Power-On a…
  • I am upgrading Acrobat Standard clean installation as a test from 10.0.0 to 10.1.9 We should probably have a side discussion on this as well... How are you upgrading from 10.0.0 to 10.1.9 ??? Have you considered that the MSP designed to upgrade a 10.1.9 (which is likely assumed to be a patched instance of 10.1 > 10.1.1 >…
  • I had in my prerequisite rules the one you listed: When ANY of the following... Processor Architecture=x86 Processor Architecture=x64 And now I'm confuzed again.... you just said you were only publishing the package... yet the package, as shipped from Adobe, does not have Prerequisite Rules. So did you also CUSTOMIZE the…
  • I am sorry, when I said create a package... Accurate semantics are critical in written communication, and especially so when talking about local publishing. :-) Creating is radically different from Publishing.
  • The Package Description should contain a note if the binary is unsigned. Earlier versions of Patch Manager will not succeed in downloading the content and works only from v1.85. Exclamation message with pop-up when downloading and publishing the content as the Notepad++ is not a digitally signed application. Refer :…
  • The machines were installed from an MSDN VLK download which was preinstalled with SP1 So they may or may not be missing KB2533552. You'll want to check on that as a separate investigation, because I'm pretty sure the SSU was never slipstreamed into those SP1 ISOs. so it looks like I am safe to decline the update…
  • Your understanding is absolutely correct ... the product is exceptionally well suited for deploying software ... I did not mean to imply that it wasn't. However, what is critical to understand is where the boundaries exist between what is Patch Manager operations, what is WSUS operations, what is WUAgent operations, and…
  • Sounds like you might have to customize that installer. The Windows Update Agent is not going to have access to anything except the local installer folder. If the product installer is dumping those C++ redist installers someplace else for execution, that would cause a failure. If you can extract those redistributables, you…
  • Patch Manager obtains that cert as part of the server attribute collection, which is achieved by executing a Refresh Update Server action from the WSUS node under Update Services. In the instant case, the self-signed cert is cached on the PM server; refresh the server node and it will obtain the current cert.
  • I know these are very generic, but I was hoping to cast as big a net as possible. And when you cast "as big a net as possible" every update is always applicable. I'd suggest building a package with real rules and then re-evaluate your results.
  • added the ConfigMgr server What do you mean by this? but the WSUS installation for the ConfigMgr server is missing. If you're stating what I think you are, you'll need to register the Software Update Point (WSUS) using the Patch Manager MMC console. You need to create the appropriate credential in the credential ring for…
  • /updatenow is an undocumented parameter, although it is defined in the executable. Whether it actually performs any real function is unknown. Personally I've never seen any evidence that the /updatenow switch does what it's name implies, but it's possible that's because it's never been launched in the correct context. I…
  • There are many reasons for an update management task to report an update as "not applicable" (Please note the lower case here)... This is entirely different from the Windows Update Agent reporting the update as Not Applicable in the console. * What is the status of the update in the console for this client? * What's in…
  • Just to follow up on this... I am working on reviewing all of the migrated threads and marking posts as answers where appropriate. My first pass through, which I completed last week, was to update all links to solarwinds.com resources and thwack threads where they existed.
  • A couple of observations, but no real conclusions that can be drawn. The DOCX file attached, with EventLog images, is from machine JSY-WFEVP02. It shows an installation of MSXML6 at 7:22am that required a system restart. Nothing else can be determined about this machine, including whether it was actually restarted, or not.…
  • Great news that the vendor had useful information to share. Yes, you can pre-delete the registry key by using a "Run a program" action in the "Before applying package" section: * Program Name: REG.EXE * Command-line parameters: DELETE {KeyName} * Select "Run program from specified directory" and choose the %SYSTEM%…
  • But there are updates which ARE applicable and would be installed if Windows update is run locally The fact that there may be updates available from Windows Update is somewhat irrelevant to what is, or is not, available from your local WSUS server. If you don't have those product categories or update classifications…