LGarvin

Comments

  • You cannot run a CMD file directly from PackageBoot. What you'll need to do is execute CMD.EXE and pass the script.cmd file to CMD.EXE as an argument using -c Also, I would recommend removing all of the sample code from your PackageBoot file so that only the specific steps your package needs is present.
  • It is possible to distinguish an Enterprise MSI installation from an EXE installation, but it's not easy, and it's version specific. The Enterprise MSI installation creates a GUID in the HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall key of the registry. The specific GUIDs (for each version) can be obtained from…
  • Greetings. Given that the failure is occuring during a PerformCertificateDistribution() call, it could be that this is a function of being able to access those clients via RPC/WMI, which is required for Patch Manager to push a certificate into the cert store of a remote system. However, I'm also noticing the "Object…
  • Greetings Derek. The conventional wisdom for declining patches is this: 1. Any patch that is superseded and is reported by the client systems as 100% Not Applicable. 2. Any patch that you want to protect from being accidentally deployed (e.g. for quite some time I had .NET4 and IE9 declined, and will likely decline IE10…
  • Because the whitelist is hosted in the %userprofile%, there's no way that Patch Manager can help, because the WUAgent won't have access to individual user profiles on a system. Perhaps the best way to approach this scenario is to create a single master whitelist on an Intranet Web server or file server, and copy that file…
  • However, the command prompt window does not stay on my screen, and the txt file does not exist when I go looking for it. To provide for user-interactivity with the installation experience, you will need to enable the "Advanced Option" for Install can request user-input. Please note, however, that when this option is…
  • NPM and Orion Core are tightly linked. Functionality provided in Core creates dependencies (and sometimes incompatibilities) between new versions of core and older versions of other products. In this case, the version of Core that ships with SAM 6.1 is incompatible with the earlier version of NPM, thus the requirement to…
  • The query, as written, will return a TotalBytes SUM calculation for each unique combination of the five fields defined in the GROUP BY clause: Source_Hostname Dest_Hostname Nodes.Caption Nodes.NodeID Source_IPAddress but many of these fields are redundant, and unless you want/need subtotals by pathway, the GROUP BY clause…
  • I would suggest building a set of custom screens with the resources that meet your specific needs, in a layout that requires less than one screen length, and then run the monitor in NOC View.
  • You should only have to apply for the End-User Redistribution License *once*; after that, Adobe should be emailing you a notification with the link to the download URL covered by that license each time a subsequent Flash Player release is published. But there is another option: You can configure and synchronize Adobe's…
  • The best approach here is to review the WindowsUpdate.log from that server so that we can determine exactly what was the scenario and context of this update installation and subsequent restart. If you can copy the entries for the day of the installation/reboot into a separate text file and upload here, I'd be happy to…
  • On the third screen of the Package Wizard, where you define the installation file, at the bottom there is a dropdown menu to define the LANGUAGE of the binary file. It must be defined, and should be consistent with your detection logic. Since this appears to be the Korean version of Firefox, that value should be set to…
  • Greetings Bruce The icons are documented in the Administration Guide in section 4.3.2. 4.3.2.1 Failed Inventory Connections An entry in the Managed Computers node with an icon containing a red circle indicates a machine that failed the most recent inventory connection attempt. 4.3.2.2 Partially Successful Inventory…
  • An important question here is during what stage of the installation is this occuring. Patch Manager has several installation prerequisites, and if the target server does not have these prerequisites, some of them are obtained via the Internet automatically. On a target server without Internet access, you'll need to install…
  • Use the 'Delete' functionality in the Patch Manager console to delete the update from the Software Update Point (WSUS server), and then re-sync the Site Server Update Repository should do it. To do this, use the All Updates View (or create a custom view for Third-Party Updates), select the update, right-click and select…
  • There is not, Phil. What 'customizations' did you make to the Flash update? In my experience, if the WUAgent evaluates an update as Not Applicable, it's because one of the Prerequisite Rules or one of the Applicability Rules has returned an authoritative FALSE value.
  • On some Clients i recognized that updates of "Adobe Shockwave Player" or "Adobe Flash Player" are performed at every boot. Sometimes or the updater tries to install 2 Versions at the same time First thing is to understand what causes this. * If these are packages from the SolarWinds catalog and you published both the FULL…
  • Is the console user assigned to use that credential ring? If the console user does not have a User Preference configuration .. is the Default User user preference assigned to that credential ring? At installation the Default User is assigned the <Default> credential ring. If you created a new credential ring, by default…
  • You won't be able to get all of the above in one report because Patch Manager is not likely capable of providing accurate information for the Currently Logged On User. At best, you could capture information about the logged on user at the time of the last Managed Computer Inventory. This capability is discussed in…
  • The option to "only include computers that have a reported time" is only available when a task is targeted to a WSUS Target Group (the WSUS Last Reported Time is used), or the task is targeted to an AD Domain or OrgUnit (the Domain Computer Account Password Reset Date is used). If that information does not resolve the…
  • Greetings Louis! 1. The agent, at the time of installation, can be configured with an "assigned" Automation Role server. I'm checking for additional details regarding what happens if no server is configured, or how we deal with defining a "pool" of Automation servers. Fundamentally the agent knows where the PAS is because…
  • Through some creative use of the reporting interface, you can get enumerations of the fields with "Friendly Names" (e.g. Update Installation State (Friendlly Name), by placing that field in a report definition, and then viewing the SQL code that is generated from that report definition. You can also do this by simply…
  • Greetings Eoin Some thoughts on your reporting question... With Reporting Rollup enabled on the WSUS upstream server, all collected WSUS client event data will be rolled up and available on the upstream server. This is useful for being able to manage the entire enterprise collection of clients from a single WSUS server…
  • LEM generally communicates using either an Agent (e.g. on Windows systems), or via syslog or SNMP. All of these technologies are Active Directory agnostic. The User tool allows for the retrieval of user accounts from Active Directory using a specified domain credential, but this retrieval is functionally at the domain…
  • There is not currently any way to change the storage location of the Patch Manager packages folder; however, you can mount that volume onto the ~\Server\packages\publisher folder which would cause the package content to be physically stored on another folder. But there are also a couple of other practicalities to keep in…
  • Patch Manager doesn't have "alerts" in the conventional sense that we think of them; however, it is possible with some creative use of reports, exports, and filtering what is written to the export file, in combination with conditional email notification on the existence of content in the export file. This can create…
  • 09/30/2014 16:44:27.651 Process returned exit code: 0x84B40000 It is being installed on Windows Server 2012 R2 with WSUS Replica already installed. What instance of SQL Server are you using for the WSUS Replica Server that is already installed? Is this an en-US server? Is there anything other than the WSUS Role installed…
  • My issue is that I have to run a gpupdate /force, then manually search for updates from each server for it to “check-in” to patch manager. Hmmm..... so, systems do not "check in" with Patch Manager. The systems check in with the WSUS server. Patch Manager is functionally just another WSUS console, although it does need to…
  • The references are documented in the SDK. On the SDK system, navigate from Start Menu -> Solarwinds Orion SDK -> Schema Documentation As for the query failing... I'm double-checking on that, but I would ask you this: How are you connecting to SWIS?
  • The Child is a group with sub-groups containing every node upstream of the WAN router Did you really mean upstream of the router? In general, dependency implies downstream, e.g. if the router goes down, then everything downstream of that router is de facto incommunicado. Objects upstream of the router are likely still…