LGarvin

A couple of notes here that should help. First SWQL does not support the "Select <splat>" syntax. You must provide an explicit field list to the SELECT clause. Second, many of the NPM objects in the SWIS schema use legacy object naming, and that may be adding to the confusion. Try this for finding the "Top X route…

Anything that normally requires Local Administrator rights on a regular machine will require Domain Administrator rights on a Domain Controller because, as you've noted, there is no such thing as a Local Administrator account on a Domain Controller.

Defining an application template is likely your best option. You can use the Component Monitor Wizard to scan a machine running the application and select the desired processes to monitor. We talked about using the Component Monitor Wizard in SolarWinds Lab Episode #10.

Both of these reports are somewhat complex in the manner in which they are defined, which may impact what can be done. In both reports you specify the overall percentage of computers with "incomplete updates". The term "incomplete" is not defined in the WSUS or Patch Manager vocabularly, so first we'll need to determine…

No Link-Local or Site-Local Cloud Available (Local). The above is an IPv6 issue, and is most likely due to the methodology by which you have "disabled" IPv6. Please refer to this Microsoft KB929852 for the proper methdology to disable IPv6 and then check DameWare again.

What version of DameWare are you using?

Since the above blog post was originally written in October, 2009, a few things have changed that should be made note of. First, the WSUS documentation was completely rewritten in July, 2011, so while the link to the Client Requirements still works, that is no longer the actual content found in the Deployment Guide. The…

An update in the state "unknown" represents an update that has arrived on the WSUS server via synchronization, but does not yet have state data (Needed, Not Applicable, Installed) for one or more systems. Typically the "unknown" state for a recently synchronized update should completely disappear within the defined…

Greetings. The Adobe Acrobat update packages are prepared by and suppied by Adobe. Patch Manager merely provides the mechanisms by which those updates are obtained from Adobe. For issues regarding the detection of those updates, please inquire with Adobe directly, as they are exclusively responsible for the behavior of…

When I try to create a self-signed certificate, it says the WSUS server cannot issue a self-signed certificate. Perchance this WSUS server is installed on Windows Server 2012 R2? If so, this is expected behavior. The capability for creating self-signed certificate was deprecated in WS2012, and disabled in WS2012R2. This…

Thank you for this feedback, Andrew. I have forwarded the link to this thread to our packaging team.

Reporting is not currently a feature available in the web console. However, this capability is a bullet point in a Feature Request already posted, if you'd like to comment/upvote the idea.

Greetings David In SolarWinds Lab Episode #5 Patrick and I discussed how to create resources and pages for individual users. Take a look at that episode as a starting place.

The simplest and quickest, and certainly most reliable way, would be to use the SDK, probably in conjunction with PowerShell, but you could also use VB, C#, or Java. The SolarWinds Information Service (SWIS) is fully documented in the SDK, and would definitely be a safer way to push data into the database than directly…

Is there any way to write an applicability rule that tests whether a per-user application has been installed? It is not possible to test for per-user installations, which is why the Windows Update Agent has never been able to patch per-user installations of products, such as Office, etc. The WUAgent operates in the context…

Hmmm... so first we need to clarify an apparent conflict in the information presented. You stated that you are attempting to deploy an EXE file, but the error presented is an MSI installer error. This suggests that there may be an MSI file embedded in that EXE, and that MSI is not successfully terminating and/or returning…

The path naming convention is correct. For 32-bit apps on a 64-bit system use the PROGRAM_FILES common pathname and then backpath to 'Program Files (x86)'.

Stephen, the interactions of UAC and a product installer are the purview of the product vendor and/or specific installer. Neither Patch Manager, WSUS, nor the Windows Update Agent have any involvement in this interaction. Best case scenario, the installer should provide a SILENT installation option, and when executing in…

One last note.... this morning we added the MSXML v4 Service Pack 3 package to the Patch Manager catalog.

Greetings Mike I'm not aware of any specific instances of packages for MSXML4 SP3, but it should be a fairly trivial package to build. The download bundle provides an MSI installer, so the only real requirement is to set up rules to test the current version of MSXML4 that is installed. On a 32-bit system, you'll want to…

Not to detract from the idea of using Patch Manager to distribute the registry update, as @jbaits has described the appropriate methodology using a self-extracting EXE as the primary package executable, but this is not a trivial task either. One other option to evaluate is the use of Group Policy to set those registry…

There are a couple of ways to create this report. The count columns you've selected are the count of computers in each state for the selected update, which is identified in the Update Title column, but I believe what you actually want is the count of *updates* for each Computer Name. The Computer Update Status with…

This post appears to be a duplicate of an active thread which originated a couple of days after this post. Please refer to this thread for the conversation.

This Knowledgebase article should provide everything you need. Make necessary adjustments to accomodate the source database's actual location. SolarWinds Knowledge Base :: How to migrate a local Patch Manager database to a remote SQL server

There are no published SLAs for support services. The priority on the ticket is used by support services to assist in ensuring the most critical issues get addressed first.

Greetings Peter. Pat's answer is most likely the scenario here, but I wanted to shed a bit more light on what's happening internally. If the update were uninstalled from a client system using Programs & Features, that does not generate an 'event' that the Windows Update Agent can report to the WSUS server. So, until that…

Justin, I'm understanding that the "(Upgrade)" package is properly detecting as NotInstalled, but the FullInstall package is not when JRE7 is already installed? Specifically which of the three packages: x86, x64, or x86-for-x64 is displaying this behavior? I agree, considering that the only rule is checking the version of…

Where should this configuration file go to make the install work? The configuration.ini file needs to be included with the package using the "Additional Files" feature in the Package Wizard. Then, using the guidance from Andrew, enable PackageBoot and specify the parameter using the %MODULEPATH% variable, which will tell…

Your issue has to do with the test for haywire.txt in the root of the C: drive, specifically with the empty COMMON_PATH definition. There's a known defect when using COMMON_PATH=NONE, so this rule is failing and as a result the ruleset returns FALSE. A workaround is to use COMMON_PATH="WINDOWS" and then backpath to get to…

To reference files in the Program Files (x86) folder on an x64 system: 1. Define the common path = PROGRAM_FILES 2. Reference the folder through parent pathing, e.g. ..\Program Files (x86)\DELL\CCTK\...