Comments
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@"SLR" could I get a response to my previous comment please?
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Hi SLR, if tickets are being forward between service providers, which are presumably different departments in the same organisation, surely the main goal of this is to collaborate efforts on common and/or shared tasks? Not knowing what another team has done defeats the whole purpose of forwarding the tickets in the first…
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I cannot see an option to turn on the Asset selection feature and logging in with a Requester account doesn't show this at the moment; can you advise please?
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I can't see an option to perform ticket forwarding between ESM service providers, can you confirm how this can be done please?
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I've noticed that comments are not forwarded along with the incident, and also that we can't forward Service Requests either; are both of these going to be added at a later date?
