Karlo.Zatylny

So I posted in another thread that I believe that the "Real Memory" is the memory being used by the VMware linux kernel itself. Both from an allocation and usage perspective. This was based on my interpretation of the data given and the usage calculation that the VMs are using themselves. On our ESX server in our lab, we…

You are correct that this is pulled through the API, Byron. Does the data look accurate now as compared with VIC? Or does VIC look like it was prior to the restart? Thanks

To figure out if a connection is possible in the data look at the data from the nodes in question. From the Node CDP Entries. From the Node ID column and the IfIndex, you should be able to see the IP Address that it is connected to on the far end. This is going to be your highest success of having an edge in the topology.…

Hi, I looked at the case notes and your explanation of what was going on makes a good point that I would like to reiterate and point out why this close timing issue works the way it does. In there you state "had set the polling intervals for the parent and child to 120 seconds and 60 seconds, respectively" - which to me…

Leaving a longer rediscovery interval is still fine for more static environments. Like you mention, switches that don't reindex and additionally don't have a lot of topology changes don't need to be polled that often for this data. The overall demand for CPU and memory has changed in some customer environments with the…

Sorry for the delayed response. We made some changes in the release that should be in your portal soon if not already. I'll have kasaff look at making this happen. Active Diagnostics will keep getting better each release to help you out. KZ

We have noted this as well and it will be in SP1. If you would like to get notified about the release of SP1, you can open a ticket. Thanks

Hi, We do keep track of the PortID in Orion now. We have the NodePortInterfaceMap that is used for our Topology calculation and is gathered by the Layer 2 Topology poller. You can join to this data: SELECT p.[NodeID] ,p.[PortID] ,p.[IfIndex] ,i.InterfaceID ,i.Caption FROM [dbo].[NodePortInterfaceMap] p JOIN…

Hi, The SQL Macro can take any valid SQL, so you could write a statement that pulls from the Netflow tables and have that information put into your Alert. But note that only the first column of the first returned row will appear, so you need to make sure your SQL returns only one value. I don't have any examples off the…

If you are not getting data in the Configuration Wizard, then first check any communication issues. Do you have a firewall blocking requests to your Orion server port 17777? You also could create a special account for SCOM on your Orion server and use that for the requests. After enabling DEBUG level logs for the…

Picture worth 1000 words. So if I am interpreting your correctly, this is from your ESX server. This volume reporting is a little different in Linux and VMware and is in no way accurately reporting your actual RAM size (obviously). This Real Memory Calculation (RAM) is based off of what the ESX kernel is using. It is very…

Hi, Let me clarify what I think you are saying... Are you saying that you must restart the NetPerfMon service to get the event or you have to restart the device to get the event? Thanks

Hi Larry, Thanks for this observation. The rediscovery should pick this up without a reboot. I will add a bug to our tracking system for us to look at this.

Hi, This is not a bug in 10.0. In 9.5 and previous versions when an interface would get into the state where we could not remap it in rediscovery, then the interface would just go into the unknown state. In 10.0 we added code to do even more checks to try and map the interface and then if all else fails, fire this event…

You're correct. I was thinking about Add Node not Edit Node. Editing the node validation should be happening from the assigned polling engine. I'll look into this further as to why this would not report a correct validation. Thanks.

Thanks for the great investigation work. We will look into this right away. Regards,

Hi, You can do a little hack to get around this until we fix the bug in the code. In the file: C:\inetpub\SolarWinds\Orion\NetPerfMon\Resources\NodeSummary\DownNodes.ascx.cs you will see a line like: string filter = "Status <> '1'"; To just remove External nodes from this change it to: string filter = "Status <> '1' AND…

This should be working in 9.1 with no additional downloads required. Aside from using Tim's suggestion above, if you are seeing the ESX Details page but some or none of your VMs are showing in the VM list, try this: In your VirtualMachines table there is a column VMConfigFile. This column is set to varchar(100). This…

If you're talking about a Custom SQL alert, then the default reset query usually doesn't work. You need to custom write the reset query as well. An alert will trigger and then reset in the same second, as the logic triggers and resets within the same checking process. Give some more detail about what exactly you're doing…

Hi Sam, The situation I describe above with regards to the error from the Syslog service is unrelated to your Traps question/issue. The syslog and traps services do not share their internal mappings of IP address to NodeID. Your issue is more of a tracking issue of changing NodeIDs and IP addresses in the Traps and Syslog…

Unfortunately, this is in code and is not configurable. I will point the PMs at this so they can note it as a feature request. Thanks

Hi, If you have the MIB walk tool, could you get the information from these OIDs? 1.3.6.1.4.1.9.9.48.1.1.1.5 ciscoMemoryPoolUsed 1.3.6.1.4.1.9.9.48.1.1.1.6 ciscoMemoryPoolFree 1.3.6.1.4.1.9.2.1.8 ciscoFreeMem 1.3.6.1.4.1.9.3.6.6 ciscoProcessorRAM We total up the ciscoMemoryPoolUsed and ciscoMemoryPoolFree for our Total…

Yes, the product update you are seeing now is actually for Service Pack 1. That is not clear in the notes of the message and we are addressing that. Thanks

Hi, The memory used gauge for a Windows server is the sum total of memory usage reported by all processes on the server. Other devices give their memory utilization via other OIDs/calculations. The OID used for the memory usage of this guest is 1.3.6.1.4.1.6876.3.2.4.1.4. The chart of those values is shown on the ESX…

Hi, Could we get a screenshot[s] of what you are describing? I would like to see which of your gauges are showing the inflated calculated value versus which ones are reporting accurate numbers. Thanks

Having this happen on a Windows server is new. We have a pretty simple way of calculating CPU for a windows machine. If you have any of the toolset tools, you could see the Host Resources MIB hrProcessorTable values for your server. You should see it return a table of values giving the instaneous CPU utilization for each…

Hi, Here is perhaps a more detailed explanation than what you are looking for. On a status poll orion performs an ICMP ping operation. If that ping fails then we set the Node to Warning Status and begin Fast Poll. By default, we will poll in Fast Poll mode for 120 seconds and send a ping every 10 seconds. (120 seconds…

Thanks for the suggestions. While we will probably not stop shipping the standalone, we do focus many of our enhancements on the web interface. As always, we will try to take your suggestions and implement them in a future release. Performance and speed is always on our list of things to improve and hopefully each release…

Hi, We have a known bug for the CPU utilization in 9.1 SP5 (showing values that are too high). If you wouldn't mind taking Diagnostics when you are seeing this high CPU utilization reported and calling support, you can reference this thread and they can get me your diagnostics. We are targetting the fix for the next…

When you are creating a new trap rule, you are able to set the condition OID to any OID in the trap details. So you can set a trap rule that has an AND condition where the OID is equal to your trap OID and the value of the OID in your trap details is set to the value you are looking for. Please let me know if you need any…