Karlo.Zatylny

流 位流 字节流 互联网流 网络流 知流 流 May I present the kung fu of flowetry.

Guru, Did your controllers reappear after one polling cycle? We changed the way we discover the controllers so they might disappear for the first polling cycle, but should be fine after that. Please let me know if this is not the case and I can follow up with you. Thanks

For anyone with the 6500 memory issue. If you could help us out by finding the values from your 65XX for these SNMP OIDs: 1.3.6.1.4.1.9.9.48.1.1.1.5 ciscoMemoryPoolUsed 1.3.6.1.4.1.9.9.48.1.1.1.6 ciscoMemoryPoolFree 1.3.6.1.4.1.9.2.1.8 ciscoFreeMem 1.3.6.1.4.1.9.3.6.6 ciscoProcessorRAM If you use SolarWinds MIB Browser you…

Hi, I would suggest opening a ticket so that we can get diagnostics and maybe a network trace. Really the only change to the main polling engine was to the Cisco CPU and memory items. These were upgraded to use the most recent OIDs. However, if the new OIDs are not reporting their information, then we are falling back on…

Please see this post with special attention to the answer I give. Thanks

The only way to track this and get notified when the feature has been closed or put into a release is by opening a ticket with support and putting in the feature request. In this case, you will want to tell them that there is a feature request FB 84966 already submitted that you would like to attach your case to. Hope this…

Hi Donald, There are two "Down Nodes" resources. One is nodes that are Down - WHERE Status = 2 and the other is "Nodes that are not up" - WHERE Status <> 1. By the looks of it, you are using the "not up" resource as I can see an unmanged node on that list as well. Can you confirm? Try using the other resource to get what…

Oops. Sorry for the memory poller copy paste error. If you didn't have cpu polling before, can you tell me which poller gets assigned to your node when you add CPU/Mem in List Resources? In some cases there is a secondary alternative that might work. I would guess one of these three: * N.Cpu.SNMP.HrProcessorLoad *…

Hi, Can you give me a specific use case that I can investigate on updating large quantities? For example, selecting 2000 nodes and updating a custom property, or selecting 10000 interfaces and selecting "unpluggable". Given some use cases, we can begin to make more directed improvements. Thanks

Hi, This is not normal behavior. I suggest you open a ticket, reference this thwack post and get us some diagnostics to look at. Thanks

We have not heard of this before. If closing your browser and refreshing doesn't help, then please open a support ticket and mention this thwack thread. We will want to look at your diagnostics. Thanks

Hi, I have confirmed this solution with another customer so here it is. We are planning to fix this in a Service Pack. Please run this SQL statement on your Orion database. UPDATE NPM_DVC_PROPERTIES SET RecognValue = '*' WHERE PropName = 'ModelName' AND Discover = 1 Then you will need to restart the SolarWinds Orion Module…

Good point. The dependencies code was implemented in such a way that we were treating all items generically and equally. Meaning a node = interface = application = group. A node in an unknown state is not equivalent to an application or component in a unknown state. Thus the base implementation looks specifically for Down…

If it reported correctly in previous versions of NPM, then you might just need to update the Pollers table. For example, after adding back CPU polling to your node (NodeID = 170 for sake of argument) check which CPU poller is assigned to it: SELECT * FROM Pollers WHERE NetObject = 'N:170' If you have a poller…

Hi Derek, I sent you an email with the proposed solution to see if it works for you. If we can get the fix confirmed, we will put it in an upcoming service pack. Thanks

Hi Adatole, Dependencies and unreachable should not be hit and miss. If there is an issue when you get down status alerts when a node should be unreachable is an issue we want to know about and deal with. Keeping your polling frequency the same across the board is the best practice. It sounds like you are having issues…

Working on that blog post today!

I would guess by the even distribution of the CPU across these processes that you are polling many devices by WMI. Is that true? WMI is more intensive on the CPU than SNMP, so that would be expected. Also, between versions we also add features so each upgrade you may be polling more than you were on the previous release.…

Nope, sorry for the ambiguity. It will stop as soon as the first ping attempt succeeds. So if you set it to 3, then we will try once and if that succeeds then attempt no more. Here is the algorithm: 1. Try to ping the device 2. Did we succeed? Yes go to 4. No, go to 3. 3. Should we try again (we've tried less times than we…

I think I understand now. You have set up a dependency where the parent goes down but the children go unknown instead of unreachable. You have an alert that let's you know when you processes go unknown but it is your assumption that these processes instead of going unknown should go unreachable. If this is your assumption…

Hi, I would post that question in the Netflow forum to ask that. Then that community will be able to answer your question better. Thanks

Hi, Sorry to hear about your issues. The versions of ESX prior to 3.5 are unreliable with the data they are reporting. Sometimes they are right and other times they are incorrect. So the SP was targetted at fixing what was wrong with ESX 3.5 issues, which might have caused problems with your ESX version. I believe the…

In the poller, interface traffic for both in and out octets each keep their own timers. Each time we detect that we have received a specific OID, we capture the time, calculate the time difference between the last time we saw this OID and use that for our BPS calculations. So now the issue is, why would you ever see a data…

Hi, Even if a node has only one parent we will wait an additional polling cycle to verify that the node is Down and here's why: Node A is a parent of Node B. At 12:00:01 we poll Node A and it is up, but immediately goes Down (power outage). At 12:00:02 we poll Node B which will not respond now because Node A is actually…

Correct. Right now the EnergyWise MIB gives us the power utilization about "entities" within a device. These entities are things that are drawing power like ports giving PoE power or the motherboard, or something else. The purpose of EW is to even have EW capable devices on the far end of a non-PoE port report its power…

Which workers are taking up the CPU? You can tell by adding the Command Line column to Task Manager like this: Note the last part of the workers command line is something like SolarWinds.Orion.Collector or SolarWinds.F5.Collector - which workers are taking up CPU will tell us which workers are using up your CPU. The…

Hi all, In dependencies, all the parents for a given child must be Down or Unreachable (or Shutdown for an interface) in order for the child to be considered Unreachable. A parent with status Unknown will not cause the child to go unreachable with the current implementation. Let me know if you have any other questions…

Try a MIB walk of the VMware MIB to make sure that you are getting values (1.3.6.1.4.1.6876). You should see a listing of your VMs and a bunch more information. Other customers with similar issues have had to configure the SNMP on their ESX server to enable the values from this MIB. See this thread. If this doesn't help,…

Hi Michael, I believe I have a solution for you that I am hoping you can test for me. I will be sending you an email from Thwack in the next little while with the steps to perform. Please let me know if they work. I have entered a item into our bug tracking system for this and we will have a fix for this in an upcoming SP.…

Oh one more thing. You will want to restart the Collector services to get this change. We cache it so that we aren't hitting the database a ton.