Comments
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Hopefully I'll be able to download the updated demo and try again when it is released. We used WHD previously (prior to 2019) and went to a open-source solution. We really want to switch back, so I'll be watching for it. I did let the sales rep know its not a hard no, just not this month unless a stability fix comes out.
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Glad to know you are working on it! I told the sales rep via email at work that we will have to wait for the next release and test then. Price point is good for us, we really want to go with this, but we just can't jump in knowing there are issues not fully fixed yet.
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I'm glad it's not just me. I have been evaluating this newer version of helpdesk for my small team to get off of an internal-managed open source helpdesk. I've seen a range of issues that are all listed here and some others, and I'm just on the DEMO. I can get most things set up, but the customization is gone, public…
