Josh_Stephens · CTO, Founder and Managing Partner

Sali, Step one is all you need. The other option is another to accomplish the same thing. HTH, Josh Stephens SolarWinds.Net

This message occurs when the account that you are logged in with doesn't have an Application Details view defined. To change this setting, click on the "Admin" button on the toolbar and then click "Account Manager". Edit the account that you are logged in with and configure the "Application Details View" to "Application…

Doug, There are a couple of easy ways to do this with SolarWinds applications. If you have a list of all of your switches, then you can add them to Cirrus (you can download a free eval from our site) and it will complete an inventory on the devices and pull information including the chasis IDs. If you don't have a complete…

Ron, Here's a way to do what you want. 1. Bring up the Events page and specify the time period within the URL. It should look something like this: http://localhost/Orion/NetPerfMon/Events.aspx?Period=Last+12+Months 2. Remove the "Events" link on your Menubar and replace it with a custom Events link that goes to the above…

PB, Before running the query, be sure to stop all of your polling engines (shutdown the Network Performance Monitor services). The polling engine runs from an in-memory model and will periodically sync to the database. When this occurs, it will overwirte any changes that you made to the database. If you stop the services…

Hello. Based upon what I see in this thread thus far there are at least two scenarios in play here. First, with Version 7.7 we introduced features so that the Orion website will allow you to launch tools from the SolarWinds toolsets by "right-clicking" on the node or interface name. We have seen some cases where if the…

ctschap, Yes, there are several ways to look deeper into the broadband interface stats. The simplest way would be to use the Custom MIB Polling feature in Orion v8 (this was new in 8.0). We ship the MIBs that you'd want to use for this and you can get information such as Signal to Noise ratio, codeword errors, and etc.…

I'm not certain that I'm understanding you correctly. Are you saying that you have a central Syslog server that all of your Cisco devices send their logs to and then it's forwarding messages to your Orion server? If so, a good workaround might be to add Orion's IP Address as a second Syslog destination within your router…

Tom, No, that's not right. You don't want to upgrade your Engineer's Toolset with a Standard Toolset. If when you login to the customer portal you don't see a download for the 9.2 Engineer's Toolset, you need to contact SolarWinds Customer Service to get this resolved. HTH, Josh

In order to generate symetrical traffic with the WAN Killer using either TCP or UDP echos the target devices must be configured to respond to the echo requests. On a Cisco routers I believe that the commands for this are "service TCP small servers" and "service udp smalls servers". On a Windows server you have to enable…

For all of you interested in monitoring custom MIBs, we are working on some of the pieces for this now and we need your input. If you're interested in becoming a part of a working group/beta testing group please contact me directly. Thanks, Josh Stephens SolarWinds.Net josh@solarwinds.net

If you are interested in NetFlow applications, please drop me an e-mail as I am looking for some early alpha/beta testers. Thanks, Josh Stephens SolarWinds.Net mailto:josh.stephens@solarwinds.net

Keith, You can run the TFTP Server as a service by using the INSTSRV.exe and SRVANY.exe tools found in the Windows 2003 Resource kit. The resource kit also provide instructions for configuring the applications and installing the service. HTH, Josh

There is a Beta Release of the Orion NPM SLX Version 7.3 at: ftp.solarwinds.net/.../SolarWinds-NetPerfMon-V7-SLX.exe Version 7.3 includes changes that should minimize the false positives that you are seeing. Please send any feedback on this beta release to support@solarwinds.net

What types of systems are you wanting to monitor these stats on? We're working on some of the pieces for the custom MIB polling engine now and the more information that we can get about the data you want to collect, the better. Do you know the specific OIDs that you're wanting to use and which OSs these apply to? Thanks,…

The SolarWinds Wireless Networks Management Pack for Orion is in beta now and will be releasing soon. You can monitor connected users, traffic, signal quality, and more depending upon which type of WAP you're using. If you're interested in using the beta, send an e-mail to Support@SolarWinds.Net attn: Wireless Networks…

You are correct - the current beta release of the Orion Trap Receiver has an issue and will not send out alerts via e-mail. We should have a fix for this available eithin a few weeks. Please let us know if you see any other issues and thank you for your support. Sincerely, Josh Stephens SolarWinds.Net

Joe, There are quite a few things we can do to help you here. Can you tell me where the space is being used (which tables and/or logs)? Josh

Rolonv, In most cases, you should be OK with the same hardware when upgrading from the SL2000 to the SLX. However, as with most things in life, the devil is in the details so I'd need to know a few other things to say for sure: a) Is it a single 2.8 Ghz processor? If so, does it support hyper-threading? b) Are you using…

The Additional Components like the Account Manager are still being updated for v8 and aren't currently available for download. A quick workaround is to use the Database Manager to edit the Accounts table and delete the admin password. You can't read it here, as it is encrypted, but you can delete it. Then you can login to…

Network Guru is correct (as usual). This issue (as described in the other post) is usually tied to the data within the ICMP packet. We've seen cases where ICMP packets with payloads over a certain size, payloads of odd or even sizes (49 vs 50 bytes), or ICMP packets with any data within the payload portion of the packet…

Chris, Yes, SolarWinds offers training on Orion. This is a relatively new development and this information is just now being placed on our website. We offer training in two locations. In the US, training is offered at our Dallas, Texas training facility. In the UK, training is offered at the Luton, UK facility. In both…

There is a Beta Release of the Orion NPM SLX Version 7.3 at: ftp.solarwinds.net/.../SolarWinds-NetPerfMon-V7-SLX.exe Version 7.3 includes changes that should minimize the false positives that you are seeing. Please send any feedback on this beta release to support@solarwinds.net

Chris, Without looking into it more, I think that it's same to assume that this is some sort of bug within the application - probably just in how it's displaying this number, which should never be negative. I will say that you have a tremendous amount of outstanding SNMP requests for the number of managed objects displayed…

Orion relies upon the routing table within the Windows IP stack to make decisions like which NIC to use when polling devices. To force Orion to use a specific NIC, you would alter the routing table so that traffic destined for those specific monitored devices leaves via that network interface card. Hope this helps. Josh…

Vaibhav, There are 2 scenarios where you would need these components on the Orion server. First, for the Windows Task Scheduler, if you're using the Orion Report Scheduler, it uses this component. Secondly, if you are running SQL on your Orion server you will want the SQL Agent on the box and you'll want to define some SQL…

Filip, There are a couple of ways of doing this. First, you can rename the Database-Maint.exe application. By renaming this application the job will no longer by automatically started. Also, you can move or rename the NetPerfMon-Nightly.Miantenance file. This will have the same effect. Please let us know if we can provide…

Lots of questions in this thread, so I'll try to answer a few and anything that I've missed please feel free to re-post: SNMP Trap Receiver - for this first version, will only listen on UDP port 162 (standard port for SNMP traps). Can you help me to understand the need for it to liston on multiple ports? Release Date -…

J, You can find complete instructions for moving Orion to a new server in the online manual at: www.solarwinds.net/.../AdminGuide.htm Visit Chapter 14 and scroll down to "Moving Orion NPM to a New Server/Computer". In a nutshell, you will need a new/reset license key. Are you moving SQL as well? Thanks, Josh Stephens…

Larry, Orion pulls this information from the ifSpeed MIB on the device. There is good news for you... First, there are two reasonable explanations. Either a) the device is reporting the wrong value in this MIB or b) the router was reconfigured after the device was added to Orion. Orion discovers these values upon initial…