John.Summers · Senior Manager, Community and Advocacy · admin

Thanks so much for all your feedback. I am logging it all down and will do my best to get all the issues worked out. Main thing on my Radar is the Store. We are working on the re connection of the store, just know it has not gone away and we have carried over all the points from the old system. We hope this new platform…

LOL, part of the new points system. We will work on getting out the details on all the level and what we wil lbe doing with them shortly.

Thanks so much for the feedback! You’re right the link to the Monthly Mission isn’t pointing to the correct destination. We’ll get that fixed as soon as possible. As for the story, we are working at restablishing the API connection and excpect to have that fixed shortly. And you total points can be seen on your profile…

Hey there! No need to worry about your points,we’ve got you covered. The new THWACK platform comes with an updated points system, and you’ll still be able to earn and spend points in the THWACK Store. Over the next few days, we’ll be reviewing all point activity to make sure everything looks fair and accurate. You can…

Thanks for checking! There won’t be a Mission for August while the site is down, but once we're back online, we’ll kick things off with a brand-new set of Missions. That said, you still have a few days left to complete this month’s Missionbefore the site goes offline—so be sure to wrap it up soon! We appreciate your…

Great question! There will be no impact to the THWACK store with this upgrade, and we have no plans to increase the number of points required for merch or exam coupons. In fact, with this update, you can expect even more opportunities to earn THWACK points through new Missions and activities. Thanks for being part of the…

Thanks for checking! We are targeting September 3rd for the site to be back up. We truly appreciate your patience and support during this time of transition.

Thanks for reaching out! No store functionality will be lost — the store will remain available, and you'll still be able to collect points from future Missions. Let us know if you have any other questions!

Thanks so much for all the support! Our goal is to have the site back up by August. The Missions require some custom work we’re still finalizing, but they will be returning at 100%. Stay tuned!

On the Road map for sure. Keep tuned for more details.