JiriPsota ✭✭✭✭✭

How it works: APs are polled from Controller. In case the AP is monitored with NPM, but is not in the results from the last poll, AP is removed from NPM. When it appears later it's added again as a new row in Wireless_AccessPoints table. So when you reboot controller it looks like it takes some time then it starts to send…

What you mean with " Top 10 chart of Errors & Discards this hour". If you are talking about table resource, you can use resource "Top XX Errors & Discards this hour" where you can filter interfaces on edit page.

This should work and it works for me. This is per user settings. Can you try to change the units on edit account page in "Hardware Health Package Settings" section. If does not work, please open support ticket.

Hi, I am not sure about the OIDs you should poll, but I can provide you steps how to create a custom poller. What you can do with custom poller is to poll one OID as status and the second OID can be used as a label (both OIDs have to be from the same table). So when creating new custom poller specify the OID you will use…

What's your NPM version? If your custom poller is configured as GET-TABLE, you shoud use "Custom Node Table Poller" as "Type of Property to Monitor" in Advanced Alert. You should use also "Poller Name" in Trigger Condition so the alert will be triggered only for specific poller when the value is equal to 6.

By mistake I've requested too specific OID. Please can you create new walk of 1.3.6.1.4.1.3375.2 subtree. Thanks, Jiri

Hi, polling of List of Virtual Servers, Pools and Nodes on F5 devices is new feature in NPM 10.4. Run List Resources on your F5 device and make sure F5 poller is selected. The resources are on Node Detail (Network subview) by default. Jiri

It's updated by Rediscovery.

All event types are defined in EventTypes table in your NPM database. To suppress specific event type change the value in column Record to 0.

Hi, can you try following: 1. find the alert on Alert web page and place the mouse pointer on the value (sensor name) in NETWORK OBJECT column 2. on status bar you should see the link to sensor detail and the NetObject (it's 93 on my screenshot) 3. run query (change ID in WHERE condition to yours). As a result you will get…

Make sure your custom poller and its transformatio are configured to have the same PollInterval.

Hi, chart is in bits. The issue with y-axis description is already fixed in NPM 10.5. Workaround for your current NPM version: 1) In ChartSettings table in database find a row where ChartName='MMAvgBps' 2) edit value in ChartOptions column and change 'Bytes per second' to correct yAxis description Jiri

You have to create new Advanced Alert and as "Type of Property to Monitor" select "Custom Node Table Poller". Trigger Condition will be something like: PollerName is equal to <pollerName> NumericValue is greater than <value> Alert Message: Network Node ${NodeName} environment temperature value was ${Value} degree celcius…

What's your NPM version? In the latest NPM version you can get the requested result with Custom Table resource.

You can create two custom pollers, one for RowId 6 and one for RowId 7 and use GET to poll the Raw Values. You have to create also two Advanced Alerts with Trigger Condition: Poller Name is equal to <custom poller name> Numeric Value is less than <value>. Or you can create one custom table poller to poll whole table and…

If you are able to identify interfaces in database with WHERE condition, you can run query UPDATE Interfaces SET UnPluggable=1 WHERE <your condition> State will be changed to Unplugged with next poll.

Can you check if routing pollers were assigned to your Cisco ASA - run List Resources, Routing pollers should be selected. Jiri

When alerting is not working for Custom Table Poller it's usually because the Label is not set. Select the poller in UnDP application in All Defined Pollers tree and check the Label Type. In case the alert is triggered, but it's reset immediately, check the reset condition. If you think this is a bug please open a support…

I did a fast test with the same custom poller as you and the Counter works for me as expected. You have to check the values in database (CustomPollerStatistics.Status) or in chart on web page. In UnDP application we show the polled values, not the difference between two polls.

There are two ways how you can unmanaged interface. 1. unmanage whole node 2. unmanage specific interface Following select should cover both cases (it's UNION of two selects so you can remove one if you would like to see interfaces unmanaged with the first or the second way): --Unmanage Nodes with interfaces SELECT…

Edit \SolarWinds\Orion\Wireless\SolarWinds.Wireless.Collector.dll.config change the value for "RDNSTimeout" (30 should be enough) restart services

Hi, I've checked the mentioned case 346261 and it seems you are using SNMP port 161 when testing UCS credentials. You should use HTTP port (80 by default) or HTTPS (443 by default) when HTTPS is enabled on you interconnect and option "use HTTPS" is selected on edit node page. Please check how your ports are configured…

The same for me, no SCP badge. Thanks

1. Edit the poller in UnDP application and under "Show Advanced Options" select GET TABLE as "SNMP Get Type" 2. Assign Label 3. change Web Display and select Table

The name resolutions for wireless clients is disabled by default. It depends on your NPM version, but in the latest it can be enabled in \SolarWinds\Orion\Wireless\SolarWinds.Wireless.Collector.dll.config file. Change value for RDNSTimeout key (0 means RDNS is disabled, other values are seconds).

No, this cannot be changed, but you can edit Interface Name on Interface Edit page. In Node Management select the interface and Edit Properties. Or run the query UPDATE Interfaces SET Caption=ifName WHERE <your condition> in <your condition> specify interfaces you want to edit You can always go back to default with query…

Make sure, poller and its transform poller have the same poll interval and both are assigned to the node.

This is not a bug. Test is used to test alert action, it does not care about trigger condition.

It's because of licensing. Interfaces are polled from ifTable. If you have SL100, you can poll only 100 interfaces. But if we allow ifTable polling for interfaces that are not monitored, you are able to poll more than licensed.

Check in your Task Manager if database-maingt.exe is running now. If so check in swdebugMaintenance.log what is on the last line in that file. If you will see something like "Computing baseline statistics from InterfaceErrors" and your version is NPM 10.7, apply HotFix4. There is no reason to schedule database-maint as…