Jfrazier ✭✭✭✭✭

I do not have a specific tale to add, but these topics as mentioned are covered every year in a mandatory training exercise...primarily for the less security savvy.

I can't even get to question one... usually it is a link like thwack.monthly-mission-help-desk-feud-question-1.sgizmo.com/s3/ the link for question on is the main mission page.

Good News. Congrats to @Xbod , dbucks01, syldra, and lwpeters !!

unfortunately, too many people keep the default passwords..because it is easy.

usually about a week give or take depending on how busy the Thwack admins are. maria.bungau​ is usually feverishly working on that from the time the mission closes as I understand it is not an automated process yet.

As rschroeder​ said "Leave the automation to machines"...I see that as a recipe for trouble. Without testing, validation, and monitoring it will do exactly what you configure not what you may intend. Yes, automate what you can within reason. But monitor what you automate so you can determine when something goes…

I appreciate and understand your challenge from a different perspective. I moderate a number of yahoo groups and face many of the same challenges...just without the tools so it is a manual process.

Now if the wonderful Thwack crew can tie a bell or buzzer into the responses when you submit your answer...of course it needs to sound remotely on the persons pc, mac, or whatever...

So not only will we have to get inoculations for disease, patching is the equivalent for the software side... Just think you go in for a flu shot and a malware patch at the same time...you arm may hurt for a few days and you'll feel not well, what will the software patch do ? headache ? bodyache ? how about when that…

tallyrich​ ahh the joys of upgrades and failover in production. Now granted you can only test so much in dev or test environments as production always seems just a little bit different. 

Congrats to all! I am humbled to still be a part of this great team!

Our NOC is more of a service desk while our help desk is for the general user within the company. They do overlap some....

Welcome to all the new MVP's !! Seems to me there needs to be a page with all the bobbleheads going....

it is called a data warehouse... see https://thwack.solarwinds.com/ideas/2637

A road map is always a good start followed by pseudocode on a large project. I recommend using functions or even building perl modules so that you can build parts to do specific things and then reuse them for later projects saving the need to recode many basic items...

Congrats jdelacruz@idealintegrations.net !!!

Splunk is a great tool as in it accepts data from many sources and does log files very well. The opportunities arise when you what to get the queried results out into some other tool...it doesn't share well with others.

All those satellites. NORAD and other agencies have to track thousands of objects already in orbit including chunks of old satellites. This further complicates future space launches as it would add thousands of more objects to have to dodge...think frogger in space. Another side effect is all the extra RF (radio emissions)…

mother of all breaches...change your password....everywhere...NOW! So this brings up the question of password managers. Like many on here, I belong to quite a number of forums on quite a variety of topics. Password managers don't work well with forum tools like tapatalk which I find great to monitor certain forums on my…

yeah but just because there is stuff in the head doesn't mean it is plugging in, booted up, and ready for input with autopilot turned off.

CA's eHealth which they haven't destroyed yet..it great for capacity planning purposes.. You have to be running SNMP agents of certain caliber or it won't work right. If I recall you have to validate each server with the vendor (at least it was that way before CA bought them). It ensured you got good consistent results.

bobmarley​, that sounds like the format we use with probies in the fire service. We use it as a tool to see how they deal with stress and frustration under fire (pun intended). They learn from it as well....

Had a co-worker a few years back that had company business cards made with his title as "Chief Jester".

Something else that really helps...especially with the teams who are your customers...hold weekly or bi-weekly meetings to talk about topics such as pain points, changes in the near future, what-ifs, how can we help you to do your job better, how can you help us to make your job easier, problems looking for a solution, new…

Networking in this industry is crucial to being able to solve the many challenges we face since it allows you to draw on the many different perspectives and experiences others have seen. You may not immediately see a need for the approach one person has taken to solve a monitoring challenge, but in the future you may be…

I reiterate jkump‌ 's words...

Yes there is thwackcamp which always fun.

If you think you have to wait for the holidays for anything bacon then you obviously need to step up the bacon game

This so much would make my son jealous...

especially if the log is chatty....very chatty. Powershell is not a viable solution to watch for many different specific strings in a large busy text logfile for most people.