Jfrazier ✭✭✭✭✭

Just watched the video... Great stuff ! Now if I can get my grand-daughters to get it that Princess Lea is another princess like the other Disney Princesses now

Change your alerts to reference a custom property and place the email address there...then you have 1 place or fewer places to have to update and not having to re-touch every alert rule.

You can only go back as far as you have configured the product to save data. Likely the data has had it's data point aggregated to more of an average without the peaks and valleys so yuou lose the critical data points you may need. You should help us push forth the data warehouse concept to allow proper detailed reporting…

not as much the solarwinds.com customer portal but I primarily spend time on thwack both the community and various product related sections.

As a word of caution...stay away from RightITNow or the opensource version. It looks good but is not ready for prime time. Any DB schema change in Orion breaks it so upgrades have to be coordinated. If you are looking at it, put it down, turn around, and RUN !! Orion really needs a soap interface to tie into ServiceNow !!…

Coolness!

Radioteacher‌ way too cool !!

We still need a data warehouse..... http://thwack.solarwinds.com/ideas/2637 While the capacity planning is great, we need to look at historical data, including servers/devices that have been decommissioned in relation to those that have replaced them so we can see how we improved... Then we need to tie it into reports from…

Thank you I resemble that remark...

If you install the oracle client on the windows machine you can use tnsping just as you would from the unix world. It checks to see if the listener is up. To check to see if the database behind the listener is up requires a query to the database…. I used to do this for openview during database backups.

you might have to run a command on the remote machine. Big thing is to make sure the sound file exists on the remote machine in a known location.

it depends, as Sohail Bhamani mentioned there is a thread of shared noc views for ideas. The primary thing is, for the people who will be looking at the display, what do they need to see ? What helps them do their job ? Then you need to consider how far away it is from their workstation, can they read it or do you need to…

tonedepear​, As Kellie ( meech ) said, sign up for the UX feedback session. The UX folks do an amazing job of getting customers feedback and relaying it to the developers. They listen, take screen shots, review your commentary to make sure they got it right and here is the kicker for many....they follow up with you on any…

To take that a step further, have it configurable by user...let everyone set their own thresholds, intervals, etc.

Sign me up katieb‌.

We started on a shared DB cluster (VM) but had to move to a dedicated DB server due to our overhead. The migration went fairly smoothly.

What you need are calendars...https://thwack.solarwinds.com/ideas/2655

You can probably do that with WMI as a component monitor and then later refer to the object in an email

How are you polling the nodes ? (snmp/wmi) Could be there is no hostname that is visable via SNMP and DNS no longer has an entry for that IP.

head 1 <filename> re-direct the output to a variable or array to process.

In our case, we used the node as the CI as our servicenow implementation was new. The relationships you are speaking of, are they maintained in ServiceNow or Solarwinds ? Is there a mechanism to sync them up ? Depending on how you have things built/implemented, you may have to script up a tool to sync those relationships.…

What about those that have worked with some rather insane SLA's in the past as well as trying to implement in the current lifetime ?

Email sent...

I need to order my first one...of course my wife will look at me and ask if I really need another backpack. Actually I just want to show off to my boss and his $80 Splunk backpack. Now it it would only fit into the hard saddlebag of my bike... Maybe Solarwinds could look at a messenger style laptop bag too...

A balancing act it is... The art is being able to help temper the volume/quality of alerts in a manageable format that makes sense to the requestor. Loop the recipient in as to what you are doing and show how you can help them do their job easier and more efficiently. Make sure they know what sort of alerts they may be…

Something related to security or there are some of us who don't have any networking (Cisco) related certifications. Maybe related to devops or vmware.

back on the topic of customization..... be able to define customization based upon group or some other criteria (use a group definition or an sql query) thus you could have several different large and even small hovers. This would allow you to tailor the hover view to the type of object by device type or purpose ,…

1) More useful 2) For nodes/interfaces I see some benefit. It would be nice for the customer to be able to customize what shows in a hover. 3) depending on users permissions potentially add manange/unmanage capabilities, 4) links to other views, maybe access to a small graph showing historical data for a component…

I from time to time have things end up in the moderation queue...not sure why, but I don't sweat it. Usually there is an algorithm that Jive(not sure if Solarwinds uses their own) uses then gets triggered putting it into that queue. I don't understand what triggers it, but if that is the worst thing that happens to me on a…

Lawrence Garvin pretty much nailed the answer there.....but if you are looking for long term data say over the last 2 years, more than likely that is gone. Thus there needs to be a data warehouse so that you can see over time if you have been effective in your changes for capacity planning and to more accurately depict…