Jackson.Smith ✭✭✭✭✭

Agree 100% for Mobile Chat and also enhance notification feature on a computer web browser

We do this already by using the Catalog Task feature, we set reminders with anything that needs to be reviewed. Service Desk>Service Catalog>+ for a new task. At the bottom under Process>New Task and simply set the days until due. You can set multiple reminders from the same task.

good stuff, thanks for a fun end of day