Comments
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Does anybody know the csrf headers that the webhelpdesk uses? We are behing a reverse proxy and keep getting "csrf token not found to compare errors". Trying to resolve this issue that has been a pain. Thanks!
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Thanks James! Pabely solution worked.
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That worked! Much appreciated!
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Thanks Pabely! Do you if I need to reboot the helpdesk server after applying these changes?
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Yea our site points back to a reverse proxy.
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Just got the same error even when I'm not connected to VPN.
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No load-balancer but I am connected via VPN. No other tabs are open.
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Everything seems good from my update last night. However, I'm getting session is not valid within a minute of being logged into the helpdesk. I have to keep logging back in. The logs it's saying IP mismatch. Anybody else having this issue?
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Sounds promising! With 12.8.3 HF2(currently) if too many CSRF error happened our system was just hang. Solarwinds don't think that was the issue but that was the only correlation. No CSRF erros no hang lol. The errors would just happen randomly and didn't have this issue with any other version. Welp... Guess I'll give this…
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Hmmm... any system crashes or just errors showing in the logs?
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Are you getting any CSRF errors with 12.8.4? I'm hoping they resolved this issue in this version.
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Thanks! Hoping 12.8.4 resolve most of these issue. Waiting for few folks to say that it is stable.
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I'm on HF2 but I'm finding CSRF errors might be the culprit in crashing our helpdesk system. No CSRF errors when the system is working fine but when it crashes there are nonstop CSRF erros. Anybody else having this issue? Does HF3 help with this? Thanks
