Halef

It's definitely an acceptable use case. What I meant was, it's not the primary flow I'd expect. If the CSV looks fine (per what I wrote earlier), please open a support ticket and we'll look into this.

That's a path we didn't account for, but in general, any CSV should work. This is first few lines of the one that works for me: FullName,InterfaceID,CarrierName lab-whatsup - Software Loopback Interface 1 · Loopback Pseudo-Interface 1,1, lab-whatsup - WAN Miniport (SSTP) · Local Area Connection*,2, lab-whatsup - WAN…

The maximum was 28800 in 10.2.2, and was increased to 129600 in 10.3.

smargh's reply above is correct. Re-triggering an acknowledged alert after AutoClearAlertIntervalInMinutes is by-design behavior. In NPM 10.3, the maximal supported value has increased to 129600 (90 days).

Checking this on my 10.4.2, this is definitely a supported scenario. 10.4.1 didn't offer InterfaceId for export though - can you double check the CSV contains it? Also, the first page ('Select File") of Import is a bit tricky, you need to switch from "Nodes" to "Interfaces" in a dropdown. If all that looks right, please…

You don't need to remove whole device (and lose historical data) to clear this up. As I mentioned earlier, List resources shows the interfaces it gets from device at that moment. So it's not the place to go to delete a no-longer-existing interface. You can delete it in Node Management page. In general, if you see an…

Hi Seashore, thanks for bringing this to our attention. As we already have an internal case for tracking, I'll run this through our engineering to analyze what/if we need to do with those keys.

If you have credentials to that DB, you can use the Database Manager tool. Another option is to create a "Current Status of Nodes, Volumes etc." report in Report Writer. There is an "SNMP Community" field available under Network Nodes - Node Details

The Node details piece will crash if there is a null value in some column. The OrionWeb.log file should tell you which one (the file is located in the logging directory, somewhere in %APPDATA%\SolarWinds. Updating a node through Edit node will update all values to correct defaults, so that would be why it starts working…

The general length limit for interface name / caption / alias is 255 characters. We are going to increase this in the next major release. Caption is composed as "ifDescr - ifAlias". We are already aware of some issues with this. I will create an internal tracking ticket for the space vs. dash behavior. "List resources" is…

NPM currently does not support HTTPS for UCS monitoring, so you can only use HTTP. Could you verify that you are using correct port (i.e. 80)? This should be setup somewhere in the UCS manager.

I believe the "read only" role should be enough. We only poll data using the HTTP API, there is no write access required.

This is a general message for "Module engine service crashed". As there can be various reasons for it, I would suggest collecting diagnostics and opening support ticket.

Hello, When changing the Custom Bandwidth from say 10 to 100 or 100 to 1000 Mb/s on an interface, submitting and running a manual poll please don't do the poll. This is indeed a known issue. Heavy load is one way to reproduce it, and a manual Poll Now right after the change is second. Try setting the bandwidth and NOT…

Starting with version 10.1, NPM provides "Multiple series charts", where you can graph multiple interfaces / UnDPs in a single chart. You can also graph the sum.

You can check whether NPM is using these strings in the DB. Run "SELECT DISTINCT Community, RWCommunity from Nodes" to list the community strings, and "SELECT NodeID,IP_Address, Community, RWCommunity from Nodes" to identify the nodes. Another idea - do you have any scheduled discoveries, running periodically? You can…

List resources will reflect the current state of things as received from device. Are you able to delete the Unknown interface using the Node Management page?

You can add the "Multiple Object Chart" resource to a view, and let it display "Average CPU load" for nodes you select.

Is there a way to completely disable the "breadcrumbs" feature? There is a setting called "DisableBreadCrumbs" in the inetpub\SolarWinds\web.config file. Just set the value to true.

Have you actually tried to add such node? Lack of ICMP response should not block adding a node; only SNMP credentials are tested. Once you add the node, you can switch the status polling from ICMP to SNMP using List resources.

When you purchase a license, you can continue to use your current installation, including the database. If you migrate the DB from 2005 to 2008, you will just have to run Orion's Configuration Wizard afterwards, point it to the new DB and it should start working with it.