FormerMember ✭✭✭

Sorry for the bump.... but bump.

How many pollers do you have? How many routers are forwarding traffic to each one? I don't have a rule of thumb, but I'd try utilizing multiple Additional Polling Engine(APE) servers to spread the processing load out.

You'll never see the true HTTP conversation when the device uses the proxy server. You will only see client-proxy as the source/destination pairs. If you want to see http to destinations not required to pass through the proxy, then you need to bypass those destinations with proxy exclusions at the client. If your proxy…

How about this SQL query? Vendor != 'net-snmp'

I've talked to Dev, and it's not obvious why your read queue is high. It's not expected. Are you running any reports repeatedly and frequently, for instance? The real question is what is it reading.

That's an option for a future release, but it's not slated for the next version of Orion. 

DNS is going to be the most general way. For agents, node name/IP comes from information the agent itself picks up, since we have a point of presence there. For non-agents, node name comes from DetectionIP, which comes from parsing the log data. We pull the DetectionIP from the log message itself and in the case of most…

i am about to purchase 2 addtional pollers, and i am purchasing APM pollers for them also. i was not aware that you could purchase VoIP and NTA modules for them....

HAHAHAHA nevermind...I guess it would help if I actually read my own dang SQL statement. I feel stupid.

Your error doesn't seem to have anything to do with the number of servers that are associated with an application. And what you're saying about the number of components per template doesn't sound right. We have lots of functioning templates with 12+ monitors. What was your ticket number? I suspect we've got a case of…

ok, apparently I can edit it in webhelpdesk/bin/webapps/helpdesk/css/whdStyles.css but I imagine that will get overwritten in an update. Is there a more appropriate way to do this?

This is a great post. It has good info for newly minted SLW admins who do not go through any application training prior to be given responsibility for supporting and configuring the application. It's the proverbial being thrown into the pool to learn to swim. The video course is pretty good, but if a written introduction…

I can run reports just fine using AD Authentication

2) Is there a way to either dump this view out periodically to a designated file location OR to pass login/pw through the URL that will be loaded into the display cycle software? I'm not sure I fully understand what you're trying to do, but I think you might look at our DirectLink feature to bypass login.

I figured this out. It's NewRelic altering the html output causing the nagios monitor to choke. Maybe that will be helpful to someone at some point

Bumpity-bump-bump

We've seen this before in a few cases. Are these related to specific types of monitors or could it be just any monitor?

Yea, you would need to give them an import FAQ excel template (setup>Import>Import FAQ's) and have them go nuts. But they should be using sharepoint as a FAQ web portal, lot better functionality than WHD will have this year.

Another possible solution would be to create multiple scheduled discovery jobs that can run at different times. Each job limited to only a few subnets each. The initial setup I am sure would be time consuming, but with the multiple jobs you can kick off each "area" at different times to also not tax the network resources…

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If you would like to officially report a bug, please open a Support ticket. You will need more detail. What are the steps to reproduce your bug. What is the expected result? What is the observed result?

We don't support "downgrading" a full Orion to a Hot Standby, which means that we've never tried it ourselves. I wouldn't do it.

do you have .NET 3.0 loaded on the machine? unless you are running pre v8 you should be running .NET 3.0

I deleted the node and re-added it. It appears to be on the correct server right now. Guess Ill have to check all the nodes to make sure they are showing up correctly. I am still open to any suggestions as to why this happened in the first place.

Hi, I am experiencing the exact same issue. In fact, when we tested from the test button we can receive the mail with minimum delay of 5 minutes, but when we use the sysloggen it is giving us delay for about 1 hour (or more, our record is almost 2 days >.<). NTP server are confirmed configured in the same timezone range…

I forgot to mention this issue is with Solarwinds Patch Manager

After testing, i found this situation was caused by the firewall, maybe the IOS version, maybe the firewall itself was not supported the IPSLA path detection.

Problem is solved. The sflow destination address needed to be updated. I updated the snmp-server and snmp-client addresses but forgot about sflow. Duh.... If you are having trouble with Netflow Data, I highly recommend doing a wireshark capture on the Orion server.

Interesting times ahead then. I'll buy a couple of shares.

Hmm, my first guess would be that the default logging path for those tools doesn't match your system. From a little digging, it looks like * PAM is in /var/log/messages * apache is in /var/log/apache2 (but I'm not sure the filenames - might be error_log and access_log instead of error.log and access.log) * auditd is in…