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This is a problem with an NCM resource? Do you have the latest NCM service packs? 

 It's not clear what the problem is. Could you post a screenshot of what you're seeing.

This is a known problem - you probably need to update. (please confirm what version you are running) If you are running the latest you need to open a ticket - I had the problem and the update took care of it. You can manually start the service from the Windows mmc in the meantime (not from Solarwind service manager - the…

 Orion NTA has a large number of well-known ports that it automatically labels. You can easily monitor all ports, however, even those that are not well-known. Moreover, any port can be given an application name of your choosing.

Hi thedeacon76‌, First of all welcome to thwack! I think a good place to start is the Library & Support page. You'll find here lots of resources about all Solarwinds products. You might also try SolarWinds Lab if you want to boost your knowledge.

You will need to enable session tracing and then open up the logs on the poller server. This will tell you what is happening exactly. From that error it sounds like it's sending an enable password which is either incorrect or not needed. It's also sending it as level 0, set it to 15 or remove it.

You can create multiple alerts. You could also create a few alerts, mail them all to the same mailbox, and then use Exchange rules to forward to different people.

Ok so I downloaded and installed NetFlow 3.1 (no problems encountered) and now my main page which previously showed Top 5 Conversations now shows "Failure retreiving data - refresh your browser". I have refreshed the browser - same thing. I verified that the Top 5 Conversations show up in the NetFlow Analysis. I removed…

Hialexzhang​, Could you also tell us the ticket number?

This has been one of my goals to try to figure out. We had our WhatsUp Gold page do this where it scrolled (right-left)down devices down across the top no matter what view you were in. A very, very nice feature to have. We also had a section that would scroll (right-left) that could scroll notes (known outages, comments)…

I found the problem, not sure why but this install of NPM seems to be using an engine ID of 6 instead of 1. Everything came good once that was changed.

It would still be great, for the record...

Is this Windows or Linux server you are monitoring? At least in Linux the memory utilization can be much higher since kernel likes to use the memory for its own caching and there are few other things as well which reserves memory for thein own use.

HI amarthaler, Here's a KB on authentication features of Dameware: Security and Encryption in DameWare Mini Remote Control Hope you will find something useful there.

I'd really like a conterminous service agreement I'm with you Don! I would like to see one consolidated annual bill for all the SW products we have. We have only one account but have every Orion component except NTA and more than a dozen Toolsets purchased over the years at various times, expiring every other month or so.…

The process of adding a node currently depends on being able to ping it and possibly reach it via SNMP. A SQL insert isn't something we recommend.

Thanks for the help, I have made changes I just have to wait and see it helps. I also look at network and there is no congestion. SQL server was getting timed out during backup and Antivirus scanning.

Also, NPM can do all of it's polling without needing specific MIBs. Interface polling, CPU and Memory, and device descriptions are all handled without specific MIB's being specified. Where MIBs do come in handy is in the UnDP(Universal Device Poller). When the MIB's are provided, you can easily search for items, and all…

Ok, is it really just one client/user or is it all of your users? None of your clients see this?

This is something that my company is very interested in utilizing. Can't wait to hear when it is available in an upcoming release.

Everyone--our SW admin applied 8.0.2 (we were at 8.0.1), which appears to have fixed the data collection and gauge issues.

Hi Rick, We also found this however the issue was not solarwinds persay. This is a windows server issue, under the advanced tab of the IPV4 setup of the windows server disable the option to use netbios we found this resolved the issue and we no longer saw packets being blocked by our FW. Hope this helps

After doing some digging and not really getting anywhere, I randomly tried turning off our McAfee Antivirus, and magically the install worked fine. Does anyone have any experience setting up exclusions for these installs. I did push out Java Update 51, and adobe reader 11.06 with no issue, now that I'm trying these updates…

I just pushed Adobe Reader as well and it's failing with the same error code in PatchManagement...

Yeah but if your drawing skills / handwriting skills are rubbish they can also be an engineers worst nightmare...

They just aren't in the MIB database that's currently available. You can get them added to our MIB database by sending them to support. However, if you already know the OID that you need to poll, you don't need to find it in the tree. Just put it in the text field on the first page of the wizard and we'll be able to poll…

You can create a chart. www.solarwinds.com/.../wwhelp.htm

 You don't remove a device. You can navigate to a device in the tree in the ALL NODES pane (upper left). Go to the target device and drill down until you see a folder called "Pollers". Right-click on the target poller and select Unassign. Or, right-click on the target poller under ALL DEFINED POLLERS and select Assign.…

Hey All, This looks like the Snort IDS which is running on the appliances by default. You can disable any rules that might be triggering false positives, or tweak them if you want to adjust their settings. This KB article includes links to other false positives and where to disable/modify them, and includes how to download…

 Sure, you can send emails or take other actions via the advanced alert engine. You can learn more in the Admin Guide. www.solarwinds.com/.../APMAdministratorGuide.pdf You can also view this tutorial: www.solarwinds.com/.../OrionAdvancedAlerts.html