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  • One way to test web performance is to click on the title of each resource and see how long it takes to load when it detaches. But if you're having problems on all pages, it's probably something to do with the database. Your performance is much slower than normal, and it would probably take just a little troubleshooting to…
  • You will only see Application Monitor if you have up-to-date maintenance for that module. If you're not sure, please contact Customer Service, and they can take a look at your account. 
  • Mixed/worst status is rolling up node status. Interface status does not change status of nodes. It's not something we're likely to change because the vast majority of users like it as is. The last time we changed anything about how we roll up status, I got booed on thwack, quite literally.
  • If Critical = 90%, and your free space is 95%, it'll be critical. You can change the operator from "greater than" to "less than".
  • alert manager (page 1) – SolarWinds.com site search It's part of Solarwinds' Orion and I'm pretty sure it can be integrated to WHD from what I've seen...
  • If you are logging in directly to the DC (RDP, console) it will log as interactive. If you're logging in to a workstation joined to the domain that DC serves, the "interactive" logon happens at the workstation, then a bunch of authentication/network logons happen to the DCs. It's easier than it used to be to tell where…
  • After speaking with support at solarwinds many times about this issue and have the reloading of .net services I can safely say there is a problem. Worst of all I was told after the troubleshooting session over 3 week period that this issue has been identified as an issue with APM and will be resolved in SP4 (another 2…
  • ...\Inetpub\Solarwinds\TrafficAnalysis or ...\Inetpub\Solarwinds\Orion\TrafficAnalysis
  • We would just like to have a template for various server roles or apps. For example IIS, Exchange, we would then apply these to each node where applicable. Some nodes might have several templates assigned to it as it may have several purposes. Isn't that how APM works now? You can create a template for IIS, Exchange,…
  • Waxxworx, I'd open a support case for us to take a look at the details of your setup. There are several details(element counts, polling intervals) that factor into it. It's been a while since I worked on the weighting code, but it's updated fairly quickly anytime a job is added(new nodes, new interfaces) or a job is…
  • For NPM, we weight the status, statistics, and rediscovery jobs for nodes, interfaces, and volumes. Other modules may weight their jobs, but those only factor into the jobs for that module. They wouldn't affect anything related to the NPM jobs or NPM weighting.
  • How do you know when your Orion Polling engine is being throttled? Is it based off the polling rate maximum? Is it based off the Total Job Weight? I'm sitting here with a polling completion of 99.99% wondering why I need to buy an additional poller when I have such beefy hardware to back up the software. If there are…
  • There are already AD templates on thwack in the Content Exchange. There will be a built-in AD template in APM 2.5, which is out shortly. These generally monitor the health of a domain controller. To monitor more, you don't need to write any programs. You can use AppBuilder to browse to the DC and view a list of the WMI…
  • There are already AD templates on thwack in the Content Exchange. There will be a built-in AD template in APM 2.5, which is out shortly. These generally monitor the health of a domain controller. To monitor more, you don't need to write any programs. You can use AppBuilder to browse to the DC and view a list of the WMI…
  • Do I need to reboot the ESXi host after enabling SNMP? NPM was able to read the community string
  • Could I set the second poller to longer historical times than the main poller? I think I mis-understood your question. Retention is set on a per database basis. Also, is there a way around the 180 day limit on NPM? I'm checking on this one.
  • I too would like to know if this issue has been resolved, and if so what was done. We are logging so many messages Kiwi keeps stopping. We are required to log these messages because of audit regulations and we have multiple firewalls logging to this one server. If Kiwi cannot keep up does anyone have any other suggestions…
  • I have a similiar problem. Initial tickets are assigned to me, yet after playing around with the tech groups and escalation/de-escalation, going to level 1 leaves the assigned tech empty. I think its a bug.
  • All of the product managers read all of the posts for his or her product. Your request has been noted.
  • From looking at your case, it seems the problem is actually about assigning a template to a larger number of nodes, not about the number of monitors in a template. But, honestly, it's not clear. If you're still having the problem, please open a new case, and we'll work it through.
  • WHD does not support all HTML coding as we may like it to. It supports 'BBCode' and this is the example of what you can do in notes or FAQs: Notes can be formatted with HTML or BBCode. URLS and E-mail addresses are formatted automatically as hyperlinks. Supported HTML tags: b, i, u, font, ul, ol, li, br, p, a, img, pre…
  • If you enable DirectLink, it's not tied to any user account. Anyone who gets the link can see the link you send.
  • Those are in the DS1-mib:dsx1 tables
  • Once you click Submit they will be saved.
  • It's possible the default path was written for a different scenario, like running the connector on a linux agent. Or, maybe we just carried over the wrong default from the snort connector. Hard to say. There is no alert.log on the LEM appliance, though, for sure (I checked). Using something like local0 will make it super…
  • rgward, I can appreciate why it's frustrating to get that reply that we'll consider it. But in many cases--as with Casey's answer above--we are providing an immediate (i.e., same day) response. All we can say is that we'll consider the issue. We could provide no immediate answer and wait until we've had a few days (or for…
  • I did the DB maintenance items after removing APM. I checked the manage views and removed references to APM. When I click on an object to get a node view I get this in the "Active Alerts" section near the bottom, I am trying to get rid of this and have active alerts show: The "Top XX Components by Response Time" resource…
  • Yeah, the best ToDs could do is trigger the rule ONLY for the configured window, which goes down to a 30 minute resolution. We have the idea to create a "threshold of 1" type rule with a time over threshold that could be broad enough, but it's not really surfaced in the way the console works today. While I could think of a…