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Hello tomking, Based on what I can find, the temperature for IBM systems is gathered using 1.3.6.1.4.1.2.6.159.1.1.80.1.1.2 which translates to iso.org.dod.internet.private.enterprises.ibm.ibmProd.director. This leads me to believe that the IBM Director application does indeed install the SNMP agent which provices…

mstampfle, As one cannot impersonate an account on another system, you will need to use the ".\username" or "username"format. Try this: 1. On the ipMonitor system, open a CMD prompt. 2. Type "Runas /user:[username] cmd.exe" and enter. ***where [username] is the local account that exists on both ipMonitor and Remote…

Biscuit1, This error code normally goes with an "Access Denied" string. Is this the case? Is it only your CPU Monitors that are failing with this error? What Communication Method are these Monitors using? WMI, RPC or SNMP? Are the errors occuring against a single system or multiple systems? If you restart the ipMonitorSrv…

...and yes, the Multi-Status Viewer can be installed on the ipMonitor host. It can be installed on any system that has IIS installed and that can access the ipMonitor web interface over HTTP. Sincerely, Chris Foley • SolarWinds • Technical Support Office Hours: Mon-Fri 8AM-5PM EST 866.530.8040…

Hi Jnelson, The tool was originally written for ipMonitor 7/8 however, it should still work for ipMonitor 9/10. A few things to keep in mind regarding the Multi-Status Viewer: -It does not know what a Device is, therefore, it will display it as a group. -It does not have support for multi-tiered grouping, therefore, all…

BTSPaul, -Reporting on External Process values is tentatively scheduled for next release (9.1) -Reporting on Directory Size values is tentatively scheduled for next version (10) Please keep in mind that this can change at any time and is in no way a garantee that these features will exist in future releases/versions.…

Hello onsTinNC, As forms authentication does not return the following: * An 'HTTP status' header with a value of "401 - Unauthorized" * An 'WWW-Authenticate' header This form of authentication is not supported by ipMonitor. Having that said, you would need to write a script which performs a POST against the web site in…

Hi Juluss, The XML files within the \ipmonitor\config\cred\ directory do not contain any login information. All login information is stored within the following file: -\ipmonitor\config\cred\credentials.db This file is encrypted for your security and cannot be used on any system other than the one it was originally created…

Kml57, * From the ipMonitor web interface, go to the "Devices" tab. * Click "All Managed Devices". * Select the Device that represents the system you wish to monitor disk failure on. * Click "Add -> Add New Monitor" above. * On the left-hand side, click "SNMP" * On the right-hand side, click "Custom SNMP (Wizard)". *…

Tekjansen101, If the ipMonitor system is not a member of the domain, you must use NTLM authentication . Impersonation will fail as one cannot impersonate an account that is on a different domain. Having that said, my proposed method will likely fix your issue. Sincerely, Chris Foley - SolarWinds - Support Specialist…

Martijn, Is ipMonitor hosted on Windows 2008 64-bit or 32-bit? If it is 64-bit, plink.exe will need to be copied to c:\windows\syswow64\ as all calls to c:\windows\system32\ by 32-bit applications are redirected to syswow64. It is worth noting here that ipMonitor is currently unsupported on 64-bit operating systems.…

Hello ws_is, The fact that the Monitor remains green after you give it invalid credentials tells me that the web site is not using one of the following authentication types: -Digest -NTLM In order to confirm this, try the following trick: a. Click on the Monitor name to open the "Edit Monitor" window. b. Append "debug" to…

Hello stringy, This is indeed possible. If you open an Alert Action and click the "Token List" button, you will see there is a new section called "Device Related". Within this section, the first token is "%parentdevice%", which will provide the name of the Device that contains the failing Monitor which triggered the Alert…

Hi p, Sounds like a Backup Credential was not used to make the backup. Either way, here's how to get out of the situation you are currently in: * Login to ipMonitor. * Click "Configuration -> Credential List" * Open the first Credential * At the top, click "Reinitialize" * Reenter the Username and Password of the Windows…

galejj, A few things you could try: 1. Upgrade to Kiwi Syslog Server 9.3/Kiwi Web Access 1.4.1. as there a few improvements with Filters in this version. 2. On the "Settings" tab, try setting the "Rows per Page" to 10. 3. On the "Admin" tab, try setting the "Execution Timeout" to 10 minutes. See if this speeds things up.…

Oops! I've corrected my original post. Sincerely, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network management simplified | solarwinds.com

Hi borgan, The file is meant to be empty and only populated when you wish to override values found within: \solarwinds\ipMonitor\wwwroot\cfg\css\v9_status.css For example, the line found within the article I had provided: body.detail td {font-family: Arial, Helvetica, sans-serif; font-size: 16px !important; margin: 0px;}…

Hi Hexnut, The drive label "c:\" normally means the drive is being monitored using SNMP or WMI whereas "C$" means the drive is being monitored via RPC. Having that said, you could create the Drive Space monitors in two sweeps but that is overcomplicating things for nothing. I would simply go into the Device, select all the…

Rangaraj, We have many applications available, however, I am not sure we have any in that price range that would accomodate your needs. Perhaps have a look at our Standard Toolset application as it includes many tools including the Enhanced Ping tool. See Must-Have Network Troubleshooting Tools from…

Eric, Can you try adding the " -auto_store_key_in_cache" switch to the command line parameters and see if that helps? Let me know, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network management simplified | solarwinds.com

jfschneid, Indeed, it sounds like dropped packets. The next time this occurs, run a packet capture on the ipMonitor host and filter for one of the remote IP addresses it is failing on. Within the results, see if the SNMP requests are being sent and see if the SNMP responses are being received. Let us know the results, as…

Pshankland, Did you then set it back to "LocalSystem"? After doing this, login and see if the Credentials List page is still returning this error. If it does, follow these instructions. They work every time, however, you will have to reinitialize all of your Credentials: 1. Stop the ipMonitorSrv service from the Services…

Yes. Only enter the email address. Sincerely, Chris Foley | Support Representative SolarWinds | IT Management, Inspired By You Support:866.530.8040 || Fax:512.857.0125

...by the way, there is only one installation executable. It is used for clean installs as well as upgrades.

Hi, So you want to move and upgrade? If so, I recommend going through the steps in the following article: SolarWinds Knowledge Base :: How to migrate from ipMonitor 9 to ipMonitor 10 (move and upgrade) Simply replace any references to "ipMonitor 9" with "ipMonitor 10.5" and any references to "ipMonitor 10" to "ipMonitor…

Cool. Thanks for sharing. Chris Foley | Support Representative SolarWinds | IT Management, Inspired By You Support:866.530.8040 || Fax:512.857.0125

Hello Dave, When a syslog message goes missing, is it always the first one from the set (1 out of X)? If so, I would say this has something to do with the mechanism that is splitting the syslog messages into multiple messages where it is not always sending the first message correctly. I believe the important question here…

drauc, Murphy's law dictates that if we say "You won't have any issues", you will. Anything can happen. On the other hand, the upgrade from ipMonitor 10 to 10.5 has no conversions of any kind, therefore, there is no reason to run into any issues. As with any software upgrade, I recommend backing up your installation…

The following page has a link for the evaluation: ipMonitor - Monitor IT Infrastructure Performance | SolarWinds

Hi Jon, To get a good idea of what's new in the next version of ipMonitor 9, simply have a look at this month's edition of SolarInk here: http://www.solarwinds.com/products/ipmonitor/ipmonitor_sneak_peek.aspx Fodome