Fodome

Jsiercks, The "Mail From" and "Rcpt To" values need to be gathered from the Alert Action that is failing to send you emails, not from System Settings. Sincerely, Chris Foley | Support Specialist SolarWinds | IT Management, Inspired By You Support:866.530.8040 || Fax:512.857.0125

Hi Carroll, Use the steps within the following article to see what ipMonitor is getting back: http://knowledgebase.solarwinds.com/kb/questions/321/Using+the+Debug+Feature+to+diagnose+HTTPS+and+HTML%7B47%7DASP+Monitor+Failures. The other option is to open a CMD prompt on the ipMonitor host and simply the following commands:…

Hi schwit , Simply open the Windows Monitor in question and click Enable or Disable next to the counters you do not want to Monitor. Sincerely, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 |Direct:512.682.9385 |Fax:512.857.0125 network management simplified | solarwinds.com

Sure it can. You can do it one of 2 ways: - Simply create a group, put all of the Device dependencies within it (this will typically be all of your Ping Monitors) and then add one or more Dependencies to that group (this will typically be a Ping Monitor to your Router or Firewall). or - Simply create a group, put all of…

In that case, go to the ipMonitor configuration utility, click "Communications: SSL" and give ipMonitor a Self-Signed certificate. Once this is done, restart the ipMonitorSrv service and see if you can connect to it using and/all of the following addresses: https://127.0.0.1 - from the ipMonitor host…

Andrew, If the web site requires NTLM authentication, perform the following: 1. Within the Monitor, click the "Select" button next to "Credential for Monitoring". 2. Click the "New Credential" button. 3. Enter a name for the Credential and click "Next" 4. Select "NTLM Authentication (Windows NT Lan Manager)" and click…

tekjansen101, Try restarting the ipMonitorSrv service and see if it helps. Let me know if it does or not. Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network management simplified | solarwinds.com

Hi Kevin, There is no way for ipMonitor to interpret the javascript and respond accordingly. I don't believe there is any automation available that can do this for you. This is why page embedding solutions within the web analytics world are the preferred method. They only track people, not automation (robots, crawlers,…

Hi ajl119, Windows services cannot see mapped drives. Having that said, you need to give the Monitor a UNC path instead. So instead of using x:\directory\filename.ext use \\servername\sharename\directory\filename.ext Naturally, in order to access this share, you will need to use a Credential which is pointing to a Windows…

Kendal.vandyke, What method did you use to move your installation? Did you copy the \ipMonitor\ installation directory as per the following article: http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=764 The following file also contains Network Scan information that ties in with the contents of ipmonitor9.dat…

Hi J, Can you go ahead and open a support case on this? Simply use the following form: http://www.solarwinds.com/support/ticket Thank you. Sincerely, Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125 network management simplified | solarwinds.com

Hi freemen, This paragraph is innacurate. The updates page goes to ipmsupport.solarwinds.com and does not require login. I will notify our technical writing team. Sincerely, Chris Foley

Hello Beerinder, The NOC view will provide the status of the items of the group you are in. For example, if you wanted to view the status of all Devices within the NOC view, simply go to Devices tab, click "All Managed Devices" and then click "NOC View". You can also modify this view to hide Monitors, Groups and Devices…

Try adding the /acceptEula switch to the command line parameter and see if that helps. Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network management simplified | solarwinds.com

Hi Simon, It is currently on our feature request list. Sincerely, Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125 network management simplified | solarwinds.com

Dash, It really depends if your maintenance is expired and if it is, when it expired. CatTools 3.7 was released on 03/20/2012. Having that said, if your maintenance expired after that date, you should be able to download and upgrade to this version. Sincerely, Chris Foley • SolarWinds • Technical Support Office Hours:…

Bsawaqed, TNS-Ping? That sounds like Oracle. Are you able to see the status for each database via an SQL query? If so, you could use the ADO Query Monitor to query the status of each database. The only concern is what to use as a threshold? If value of Row x is equal to 'Primary', pass. If otherwise fail? This would result…

Gary, The Node Management page is found within the Orion NPM Web Console, not ipMonitor. I think the following forum post might get you going in the right direction: Sincerely, Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125 network management simplified | solarwinds.com

Hi mikeyjay, It looks like at some point Kiwi Syslog Server was behind by 19744 messages and is currently behind by 473 messages. As your installation is receiving an average of 535328 per hour, you do not appear to be over what Kiwi Syslog Server can handle. Do you have many Filters/Actions configured? If you have many…

Hi Ahssiotis, What IP range are you scanning? Can you try a few different smaller ranges and see what the results are? Let me know. Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125 network management simplified | solarwinds.com

multivendortesting, I believe most of these issues will be fixed in Kiwi Syslog Server 9.3/Kiwi Web Access 1.4.1. This should be released within a matter of weeks. Sincerely, Chris Foley | Support Representative SolarWinds | IT Management, Inspired By You Support:866.530.8040 || Fax:512.857.0125

Hello bgoedhart, As a suggestion for next time, instead of editing every monitor and changing the credential, simply create/edit the new Credential and assign the Monitors to it. :-) Fodome (a.k.a. Chris Foley)

Coynea, I am guessing that you are looking for an easy way to change the Credential assigned to multiple Monitors. In order to accomplish this, simply go to the Configuration tab, click "Credential List" and click the Credential you wish to use. From here, under the "Monitors using this Credential for monitoring" section,…

Grant, For future reference, to check the "Send Information Notifications" check box: * Click the Configuration tab. * Click "Alert List" * Click the Alert in question. * Click the Email Action in question. * Scroll down to the bottom. The last section should have the check box I have mentioned. The fact that the email…

Hello rrenfrew, Please open a case using the following form and reference this thwack post: http://www.solarwinds.com/support/ticket I will then send you the hotfix. Thanks Chris Foley Solarwinds Support Rep

mlan, Using default settings, Kiwi Syslog Server can handle up to 2 million messages per hour. More on this is found here: http://knowledgebase.solarwinds.com/kb/questions/7/How+many+messages+can+Kiwi+Syslog+Daemon+handle%3F As you are sending it close to 4 times that amount, I can only recommend balancing the load over 2…

My bad. I forgot you were asking about changing defaults for Drive Space Monitors specifically. At this time there is no way to change the defaults for a specific Monitor type. You can only change the defaults for all Monitors. Sincerely, Chris Foley

Ericular, The following steps should help: * Stop the Kiwi Syslog Service. * Close Kiwi Syslog Manager. * Rename mswinsck.ocx to (mswinsck.ocx.old or similar). * Re-install Kiwi Syslog Server (this will replace mswinsck.ocx with a slightly older version that we bundle). * Restart the Kiwi Syslog Server Service, and try…

Serkan.kenar, Can you open a new case using the following form: http://www.solarwinds.com/support/ticket/supportticket.aspx In the case notes, please ask that the case be handled by me and provide your ipMonitor policy ID. Thank you. Sincerely, Chris Foley • SolarWinds • Technical Support Office Hours: Mon-Fri 8AM-5PM EST…

Hi Eric, This specific data cannot be gathered over SNMP, however, it can be done using WMI. I have written a script that you could trigger using the External Process Monitor within ipMonitor, however, I will need you to submit a case in order to allow me to email it to you. Simply use the following form:…