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Hi Jonchill, Can you try restarting the ipMonitorSrv service and let me know if this fixes it? Sincerely, Chris Foley | Support Specialist SolarWinds | IT Management, Inpired By You Support:866.530.8040 || Fax:512.857.0125 --------------------------------------- explore our IT management solutions for: networks |…

Hi, A Monitor can be enabled or disabled (but not suspended) via the ipMonitor SOAP interface. You would simply set the following tag to false in the Monitor's XML: <enabled>true</enabled> Then POST it using the MonitorEdit Method. More on this is found here: ipMonitor :: ipm7Config.MonitorEdit Please note that assistance…

Hello ekimmike, You can mass change all of your drive space monitors to a 5% threshold using the Mass-Edit Tool. Here's what you need to do: * Go to Devices tab. * Click "Edit -> Mass Edit -> Monitor Properties" * Use the following values: ============= Start with: No Monitors SmartGroup Filter Rules: 1. Add monitors where…

Hi Andrew, Upon configuring the report, you have the option of choosing Downtime. You can also add this information to an existing report by adding a cell within the "Report Cells" section of a Report's properties. Simply go to the "Reports" tab, click the pull-down option next to a report and click "Edit Properties".…

Hello brentl, When using the Details view or NOC view to list Devices, they should be sorted in the following manner (from top to bottom): * Devices with any Lost Monitors. * Devices with any Down Monitors but no Lost Monitors * Devices with any Warn Monitors but no Down or Lost Monitors * Devices with all Up Monitors *…

Once SNMP Informant is installed on a remote system, you can also monitor various performance counters against that system using the Custom SNMP Monitor. All of the counters and their OIDs are listed here: http://support.ipmonitor.com/mibs_byoidtree.aspx?oid=1.3.6.1.4.1.9600.1.1#h Hope this can also be helpful to others.…

Dave, Have a look at the following file to see if it has any errors about loading the certificate: -\program files\solarwinds\ipmonitor\logs\runtime.log Another thing you can try is running ipMonitor in desktop mode and see if you can then connect. To do this, 1. Stop the ipMonitorSrv service. 2. Open a CMD prompt. 3. Go…

Hello Dave, Chances are, IIS is already listening on port 443 (the default HTTPS port). To verify this, simply run the following command within a CMD window: netstat /abnp tcp See what process is listening on 443. Assuming it is IIS, you will either need to stop it and restart ipMonitor or give ipMonitor a different port…

Good day rnovaes, At this time Kiwi Syslog Server 9.2.1 is still limited to 10 displays. Having that said, upgrading to this version will not increase the number of displays you can use. Sincerely, Chris Foley | Support Specialist SolarWinds | IT Management, Inspired By You Support:866.530.8040 || Fax:512.857.0125

Good day stevenchow, In order to change the threshold values for multiple Bandwidth Monitors, simply use the Mass-Edit Feature. Here's what you would do: * Go to the Devices. * On the grey bar, click "Edit -> Mass Edit -> Monitor Properties" * Use the following parameters:* Start with: No Monitors * SmartGroup Filter…

Hi Dwayne, The "Preview" button is simply to verify that your criteria is finding what you are looking for and it will provide you with ALL matches found within the Event Log. When monitoring, the Event Log Monitor will not notify you of matches for events that were written previous to when the Monitor is created and it…

Hello Bob_Lutz, The Device does not know what Group it is a member of. The Group knows what Devices it contains. As such, listing the Group(s) for each Device is nearly impossible. Perhaps a better way to achieve what is needed is to create a SmartGroup listing all Devices that are not members of any Groups. Here's how: 1.…

Hello Joop, You could use the Rerport.SNMP.System summary Activity and have it request the following OIDs for each interface: Interface Incoming discards: 1.3.6.1.2.1.2.2.1.13 Interface outgoing discards: 1.3.6.1.2.1.2.2.1.19 Note: You need to add the interface ID to the end of the above OIDs, which means you would have to…

Schitti, The fact that you can no longer RDP into the system leads me to believe that the system is running out of connections. Try running through the following article and see if it helps: http://knowledgebase.solarwinds.com/kb/questions/297/Why+does+the+NETSTAT+-A+command+list+so+many+TCP%7B47%7DIP+connections%3F Let me…

Hi Tom, Some questions: -Are you referring to SQL Server Monitors or ADO Monitors? The former performs WMI queries against the remote system whereas the latter performs SQL queries against an SQL Database. -Do the failing Monitors currently have a Credential assigned to it? Typically if the ipMonitorSrv service has been…

Hello bcolin, I would have to have a look at your installation's diagnostics to get an idea of what kind of load your installation is getting and how your installation is configured. In order to do so, can you possibly open a support case? You can use the following form to create a new case:…

Hi Bcolin, When you open the Data Link Properties (a Microsoft application), click the "Provider" tab and make sure to select one of the following providers: * Microsoft OLE DB Provider for SQL Server * SQL Server Native Client 10.0 * SQL Native Client At that point, click Next. On the "Connection" tab, pull down the…

Hello unialex, Within ipMonitor 10 is a Windows Monitor. This Monitor monitors a hard-set list of Windows Performance Counters. If this Monitor does not contain the Performance Counter you wish to monitor, you would need to write a script that would do it and use the External Process Monitor to trigger it. Some scripts are…

Martijn, The variable values returned by the script are returned to the psexec.exe, however, psexec.exe does not forward these values to ipMonitor. As such, it is not possible to monitor variable values from a script when said script is run via psexec.exe. Sincerely, Chris Foley | Support Specialist SolarWinds | IT…

Hello Brachus, This is somewhat possible, however, it requires alot of work. We plan to make this alot easier in a future version. To accomplish this you first create a report using the Add New Report Wizard. Add the Monitors you need. Once the report is created, you need to add 5 time selections: * Start At this week. Go…

Andy, From the ipMonitor system, open a CMD window and type "telnet server 80" Once connected, type the following commands, without making any errors (otherwise, you'll need to start over): GET /LionShare/blank.html HTTP/1.0 HOST: server Hit Enter twice. What do you get as a response? PS: Naturaly you'll want to replace…

Good day Gfougere, ipMonitor’s reporting will want to break down data: - by day: if 2 days or more are selected. - by hour: if less than 2 days but greater than or equal to 8 hours are selected. - by 15 minutes: if less than 8 hours but greater than or equal to 2.5 hours are selected. - by 5 minutes: if less than 2.5 hours…

kapcreations, Simply open the settings page for an existing Ping Monitor and click the "PopUpXML" button. This will open a new browser window with the XML for the Monitor. This is exactly what you need to submit, but with different values of course ;-) Sincerely, Chris Foley - SolarWinds - Support Specialist Support:…

Hello fabry_xx77, In order to monitor for the presence of a running process, you would need to use the External Process Monitor with a script that verifies this. Such a script is available here: https://support.ipmonitor.com/scripts/b958b9a8f41942c7beec0c477fb4ce7c.aspx Good luck Chris Foley

Hi ajl119, Assuming the ipMonitorSrv service is running as "LocalSystem", can you try simply removing the Credential from the External Process Monitor and then clicking "Force Test"? Let me know what the results are. Thanks, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network…

Mikeyjay, An overflow value of anything other than 0 is bad as it means that syslog messages are being dropped. The overflow is likely because your Queue Max Size is 20 thousand. If you upgrade to Kiwi Syslog Server 9.2.1, this will automatically be increased to 500 thousand, which should avoid any overflows in the future.…

Hello Kendal.vandyke, Here's what you can try: 1. Stop the ipMonitorSrv and Solarwinds Discovery Engine services. 2. Rename the following file on the new system: c:\documents and settings\all users\application data\solarwinds\DiscoveryEngine\ipmonitor9.dat 3. Copy the following file from the old system to the new system:…

Hi Kevin, Before I can answer this question, can you tell me if www.test.com/question1 redirects to www.test.com/question2 ? ipMonitor can follow HTTP-based redirects and can authenticate using one of the following authentications methods: -NTLM -Basic -Digest Having that said, if /question1 eventually leads to /question2…

Hi CMC, If you run the following command, the installer will log its activity: c:\program files\syslogd\setup\kiwisyslogwebaccess_1.2.0_setup.exe /log c:\kiwiwebinstall.log Once you get the error, have a look for errors in c:\kiwiwebinstall.log Ideally you would want to open a support case for this. Sincerely, Chris Foley…

Hello multivendortesting, If you are using an IP filter for "172.16.0.254" (with quotes), you will get an email for every Syslog Message that comes directly from that IP address. If you are simply looking for Syslog messages that contain "172.16.0.254" within the message text, you should change the Filter Type to Message…