Faluzure

Sorry about that. I was reading it and replying at the same time. I finally got to the section you were talking about. I shall try the method and let you know of my results! Thanks again!

I'm already grouping devices on custom fields but I think my problem is the fact that when I use suppressions, it disables the alert entirely... but I don't want it to do that. I want it to e-mail a different person. That's where I'm having the issue. I have 2 conditions that need to be met. * Devices go down, but if…