Comments
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Hi Erdenee, Just to clarify, consider a node down alert, this alert will monitor all teams' servers, so if we add a mail trigger action, the notifications will be delivered to the teams which we have mentioned in the action even though the servers which the teams are not responsible for. So, apart from this you are telling…
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Hi Erdenee, Thanks for the solution, I'll configure and test this, I think it will help me in reducing the alerts in my environment.
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Hi Felix, yes, it will help, and I want to add another request along this, for node it will show proper node names but for the disks and other SAM components it'll show only the components names so I would like to suggest to show the server or the device name along with component name in the showlist.
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Hi Adam, Thanks for the brief info, we never created the alert via script can you please give me one example for a node down alert, and will it directly update the DB? updating the DB from a single alert to multiple severities?
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Hi Adam, Sorry, I didn't get you. where can we customize this? and we are using the ITOM event management module in servicenow. can you please explain.
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Thanks vinay, I tried but the task is running successfully but the nodes are not getting unmanaged in the console. I will raise a vendor case for this.
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Thanks vinay, I have few challenges like we have created 2 to 3 alerts for a single node down alert, because few servers will shut down for a period of time in the non - business hours, there are multiple sets of servers going to shut down in different timings, so to avoid putting them into maintenance daily manually we…
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Hi Vinay, Yes, I thought to pass the severity through the trigger action by creating the node custom property for the severity, but our ServiceNow team wanted to check can we able to pass directly from the "severity of the alert" thanks for the suggestion. can I know how many alerts in your environment and how many servers…
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yes Adam, I have just completed with the task, it'll inherits by template.
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Hi Scott thanks for the suggestion. port 8470 and port 8430 ssl cert monitoring ports, for these ports without assigning any cred I'm getting the output and I'm good for now. but from your suggestion I understood that for TCP port monitoring we don't need any credentials if the SolarWinds can be able to poll from the Linux…
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Hi Mark, thanks, I could use agent but again I need to open the required port on the Linux machine, right?
