ChrystalT · Evangelist · admin

Hi, I'm sorry for the confusion that you've experienced. Based on your commentary here, it looks like you're referring to additional polling engines (this is important context as there are other aspects of the products referred to as "pollers.") For clarification, I believe the guest speaker was referring to the additional…

Have you done a network discovery? https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-network-discovery-using-the-network-sonar-wizard-sw1574.htm That's usually the first step, and you can have it run on a schedule to help pick up new devices and interfaces as they come online.

Are you looking for information on the Academy live classes or the Partner Boot Camps?

Here's the documentation on doing a manual update https://support.solarwinds.com/SuccessCenter/s/article/LEM-Manual-connector-updates-using-WinSCP-root?language=en_US

I've moved this to the Observability self-hosted forum as this is the settings page for the security observability integration settings. I'd also suggest opening a support ticket, if you haven't already.

Forwarding logs shouldn't change anything about the intake or processing of logs. I'm not sure what the impact on the resources of the server will be, I suppose that depends on what your log intake is and how much of it you are forwarding. It may be worth a ticket with support to see if they can asses that for you. The…

Can you tell us which product you are asking about?

Check the customer portal tomorrow

I've moved this to the Command Central > Community Discussions as I feel it's the best place for this community/product wide discussion. Feature Requests on THWACK are one of the places our Product Managers are gleaning information about what our user base is looking to get added/adjusted in the products. A status not…

Can you share what product you are using?

@"l.mendoza" @"dsimpkins" is correct. This is currently the only way to track your point gain and spend. There is no way for you to track points that have not been credited yet. If you feel you're missing points that should have been credited, please reach out to @"kpina" 

Unfortunately, there is no partner discount offered for items in the THWACK store. This includes the exam voucher.

Radmila is new to our UX team, but this is a legitimate post! I've been through the process already.

Moving this to the correct forum to get more experienced eyes to help you out.

For clarification: https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-acknowledging-alerts-sw965.htm For those alerts that are not clearing via acknowledgement, I agree you should open a support case to investigate the behavior. For the alerts that are really old, if you go into the details…

We do intend to educate and inform where we can, but these are typically NOT called training unless they are given by one of our Academy trainers.

Just to reiterate - there are no free training modules on THWACK. I think the author is referencing the training that you can get from the Academy while you have active maintenance.

If you do a search for modern dashboard here, you'll find a fair few examples. It would help to understand what you're trying to display.

Thanks for sharing with the community!

We're looking into this. Stand by. 

If you're using the groups functionality, there's a built-in group details page which may get you some of the way to what you're looking for. You also have the option of creating a new modern dashboard, classic view, or report to get the information that you need. I'd suggest familiarizing yourself with the functionality…

Would you mind sharing your resolution? It may help someone else. Thanks!

If you opened a support case on this issue, can you please update this thread with the resolution? If you haven't opened a support case and are still having this issue, please do so.

There's no ability to limit users to only a specific data set. I recommend you check out the feature requests for a similar request or open your own.

This is not currently possible. There is an open feature request which you can vote up: [mention:c8ed701164724a60b7b76cf6a69dd65e:fb5d84b10a5745448a7a45dafc1faa43] 

This would work, in theory, but I'd caution you to create a filter first to see how often this is going to trigger and ensure that it's going to only trigger when you need it to. I'd hate for you to build in an action that would cripple your network by accident. I make it a rule, myself, to create a filter before ever…

Livecasts can now be found listed under Resources>Media in the top-level navigation. That session actually aired live 12/15/2022. You can find that particular session on demand: The Evolution of the Network Operations Center: Session Two 

Your cart issue should be resolved. We are aware it is happening to multiple people, and are looking into a permanent fix.

I believe both of your carts should be fixed now. The issue lay in items running out of stock while in your cart. Thanks for your patience.

You should see this at the top of the store: If you click on your cart, it should pop up.