AllisonB

Lhuesker, may I ask why you want to remove thwack? You're making me cry! ;-)

CRK, I still suggest opening a ticket. If it is a bug, support will want to log this instance also. Congo, what's your support ticket number?

Fair enough, Jbehrmann. Please keep us updated on the outcome.

Thanks, Donald. Here is that post, which as Donald and slichtblau mentioned, is listed at the top of the forum. Let us know if this helps.

Have you opened a ticket with support? If not, please do so. If you have already contacted support, what is the ticket number? I'll look into it tomorrow. Thanks!

Hi Scott, please open a ticket with support.

billconti, I suggest you open a ticket with support on this one.

Eugene, Because of the type of thread you chose when you started this thread, we're unable to mark this one as answered. But thanks for trying! Glad you got this worked out. Allison

Byrona, sounds like you should open a support ticket on this one.

Geoo, have you opened a ticket with support? This might be a bug.

drbaltz, I suggest you contact support and open a ticket for this one, unless Denny has any other ideas on this issue.

This is related to APM.

I found this Knowledge Base article, last updated on 7/24/09, that provides the same info for resolving this issue: How do I resolve a "Cannot create SysLog Action (NPMEventLog) Path not Found" error occurring when I try to create new alerts or actions? Don't forget to search SolarWinds Support for answers...chances are,…

Thread moved to NPM forum.

H tnoski, we're sorry that this occurred. Not fun. Next time I suggest downloading the bits before your Sunday maintenance window in case you run into any issues and need some help from support.

Great. Please let us know what the resolution is.

You should log into the support portal to download SP3.

Hi renjinth777, Orion NPM, our flagship product, does support a single sign-on feature. We offer a 30-day free trial. I really recommend you look into that. As far as ipMonitor goes, I will pass your feature request along to our product managers for consideration. Thanks for choosing SolarWinds!

I agree, you should probably open a ticket on this one.

Oristilli, if Floyd's suggestions don't resolve this, I suggest you open a ticket with support for this one. Let us know...

We've created a knowledge base article to address folks who might come across this issue. http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1255

C'mon guys, it's not accurate to say that you only deal with first-level support at SolarWinds, and that we never escalate. We have three tiers of support that are all involved in remediating these issues, and we often also pull our developers and other subject matter experts off what they're working on to help. (And I…

techtips, can you provide your support ticket number? I can look into this.

I moved this to the NPM forum for you.

woowind and afarmer, did either of you ever find a resolution to this or are you still experiencing this error? Please give us an update.

Kml57, the following Knowledge Base article might be of help too, depending on your modem capabilities. http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1178

tfbissett, I suggest opening a ticket with support.

Stuart, thanks for your GREAT contribution of these two UnDPs! And thanks for your time with the followup answers.

I agree, you might want to open a support ticket on this one.

dimap, hmmmm. I suggest you open a ticket with support.