24x7itconnect

I agree, that consolidation whether it's into one monitoring tool or dashboard is a great way to successfully monitor your systems. Transparency for all is also a great achievement!

Your comment about "buy-in" is very important to the IT organization. Also, having many tools is not unusual, and those are often necessary for better depth of monitoring for specific applications over and above what a "server monitoring" tool can offer. The approach I have suggested here is focused on the server…

Office 365 uptime SLA's do not typically include maintenance, but it varies per area within the product. Here is a good link to get you started with the area you are inquiring about. Microsoft Volume Licensing - Product Licensing Search