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  puneetrao earned the thwack-completion-mission-the-ai-itsm badge.

  Completed mission: THWACK Mission: The AI Navigator’s Guide to ITSM

  September 25
• 
  puneetrao earned the IT Pro Day Challenge! badge.

  Completed IT Pro Day Challenge!

  September 7
• 
  puneetrao earned the VSWUG Attendee badge.

  VSWUG event attendees

  September 1