This template assesses the status and overall health of Trend Micro OfficeScan Client.
Prerequisites: WMI access to the target server.
Credentials: Windows Administrator on the target server.
Monitored Components
Service: OfficeScan NT RealTime Scan
This monitor returns CPU and memory usage of OfficeScan NT RealTime Scan service. This service performs Real-time, Scheduled, and Manual scan on OfficeScan clients.
Service: OfficeScan NT Listener
This monitor returns CPU and memory usage of OfficeScan NT Listener service. This service receives commands and notifications from the OfficeScan server and facilitates communication from the client to the server.
Files Scanned
This monitor returns the total number of files scanned.
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
Malware Detected
This monitor returns the total number of viruses/malware detected.
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
Suspicious Files Detected
This monitor returns the total number of files suspected to be infected with virus/malware.
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
Portions of this document are based on the following: http://downloadcenter.trendmicro.com/index.php?regs=NABU&clk=latest&clkval=3802&lang_loc=1
http://docs.trendmicro.com/all/ent/officescan/v10.6/en-us/osce_10.6_sp2_ag.pdf
Last updated 6/27/2014