Best Of
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Re: SWQL script to show NODE Group memberships and Map Membership on details page.
Ahh, you bet me to it @"stuartd" . But I had to create it from scratch :-D Here is my suggestion. Looks pretty much the same but I have another approach on the status icon. SELECT M.Contain…1 -
Re: Another terrible experience with support
Yes support has been very terrible. Not just here and there but with every ticket. Essentially "restart SW services" "reboot" "maybe your user is not an admin"! Give me …3 -
Re: Failed Upgrade to 2025.2.1 Due to Recommendations Service
Can you share your support ticket number?1 -
Re: Limited Customization of dashboard widgets?
Hi @"codyRedmond" , right now we support what we call Blank Widget for the incident object and soon we will be releasing the ability to do the same with computers. The blank widget allows y…1 -
Re: Import Vendors from csv
Adding the option to import Vendors would definitely simplify the transition to using Service Desk's procurement module!1 -
Re: THWACK Monthly Mission – August 2025
All seems to be good now.2 -
Re: Can we remove the certificate expiry notice?
@"krim" thank you for the feedback. We added this banner due to the amount of accounts we had forget to update their certificate and got locked out of their account. The last thing we want …2 -
Failed Upgrade to 2025.2.1 Due to Recommendations Service
Recently I tried to update our SolarWinds EOC install from 2024.4.1 to 2025.2.1, a supported path, however this was not very smooth. Keep in mind I had just installed this update from the same versio…2 -
Re: PulseCheck by THWACK: Friday Changes – Brave Move or Banned in Your IT World
We are the same way - no changes on Friday unless absolutely necessary and you better have a darn good reason1 -
Re: Need a report showing base MAC address for Aruba CX switches
I wrote a custom poller to grab the serial number from Aerohive AP's - I am pretty certain you could do the same for a MAC address from an Aruba switch if you have the OID. this is the SQL to gr…1
