Best Of
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Re: New Tasks Auto-Completing
You mentioned you couldn't find the task assigned notification or delete unwanted ones. This is because SWSD uses a template-based system where some are system notifications and some are custom.1 -
Re: Adjusting Widget Height on Dashboard
Good luck. My knowledge is decent but only goes so far. if you get really stuck maybe I can reach out to someone on my end as well. Happy hunting…2 -
Re: Adjusting Widget Height on Dashboard
Thanks so much for the quick response. I was able to utilize the code to set the height, so I really appreciate the help. I'm still not able to get the cookie prompt to stop after adding the [*.…2 -
Re: Linking CI's to Incidents
Happy to be of service even if it's not the fix. Maybe its brain food. Good luck.1 -
Re: Linking CI's to Incidents
You Jeremy are the man. I appreciate the detailed explanation. i found my issue and i didn't even to think to look there. I'm connected thru process integration and not obversability self h…1 -
Adjusting Widget Height on Dashboard
When attempting to Customize a Dashboard, I am unable to adjust the height of the Widgets within the page. I swore at one point, you could grab the corner of a Widget and drag to the desired height. …1 -
API permission error 403
I'm trying to migrate data from WHD using an online migration tool via usrname & AIP key method, but keeping getting permission error 403. I made the WHD URL publicly accessible via specific…1 -
Re: Bell Notification for Requesters
Jeremy is correct! @ryanSAII this is a good idea though so I would recommend opening it up as a feature request and we'll try and add it to our portal work we are hoping to get to later this yea…2 -
Re: Bell Notification for Requesters
No, there is no built-in setting to enable or display a bell icon for in-app notifications in the user (end-user/customer/requester) view of most common Service Desk platforms, unlike the agent view …2 -
Re: Can an additional email be configured in the Solarwinds system so the updates
Yes, it is possible to have ticket updates (such as assignments, comments, status changes, etc.) sent to an additional external email address in SolarWinds Service Desk (SWSD), even when using SSO fo…1
