Best Of
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Re: THWACK Monthly Mission – October 2025
I'd be happy to share an update: we've identified a back-end issue affecting the points automation process. I've proactively logged all incomplete entries, which means all users' …7 -
Allow some widget creation & report addition from UDT into NPM to improve the NPM/UDT interface
I'm a brand new UDT user, and I've got FAR to go in learning how to make it do what we want. Maybe some of my ideas below are already available, and I simply don't know how to make the…14 -
Additional Reopen Resolved/Closed Incidents options
I would like to see the option below separated. One switch for resolved, and one switch for closed. Closed should be the absolute end of the life of an incident, whereas users should be able to respo…10 -
Have an option to prevent closed incidents to be reopened
Currently, an agent can reopen a closed incident, whenever it was closed. This is not a good practice. The Resolved state is a mean to be able to reopen an incident for x days after the service was r…27 -
Ability to attached documents or solutions on resolution of incident
Would be great if you can attach files from computer or from an existing solution (knowledge article) when resolving a ticket6 -
IF-THEN-ELSE Statements for NCM
I have noticed that RegEx are either true or false based on how they are written within NCM, which is great for most things. The problem I face often is, while working with DISA STIGs, is that someti…61 -
Allow Retriggering of Approval E-Mail Task through the APi or the ability to Create Repeating Reminder E-Mails for Approvals
Allow Retriggering of Approval E-Mail Task through the APi or the ability to Create Repeating Reminder E-Mails for Approval Tasks that have been ignored.4 -
Search Functionality for DNS Records
Right now, there's no search Functionality for DNS Records. I would like to request for one.17 -
IPAM report to include DHCP Scope and Server
I want to file for a Feature request about a report that will include DHCP server and Scope Name. Currently, this is somewhat possible via Export Function. However, the problem with this one as I nee…18 -
Add IPAM Events on the Message Center
Kindly have the IPAM Events available on the Message Center. It looks like it should be visible on that page as the Filters are there, but it does not work.23
