Hey THWACK Community, SWUG is community. And we know not everyone can make it to them in person, so we're bringing back VSWUGs! After the successful SWUG in Chicago, we're keeping the momentum going with one of our brand new 2026 SolarWinds MVPs to talk about all things observability, custom dashboards, and real world…
We are officially in the second and final week of the MVP Mission! If you haven’t submitted your answers yet, or haven't started at all, it's time to activate your catchup superpowers before time runs out! Looking Ahead: Get ready for the August Back to Back Mission: IT Pro Mission, launching next week on August 24th! Join…
I have a problem with a disk-mounted ISO that was previously 4.2 GB. After removing the disk, a red error icon appeared and remained. How can I fix this? When I accessed the source Windows Server via Remote Desktop, I found that the mounted ISO no longer exists. This is regarding the SAM
we are trying to monitor Cisco SD-WAN vManage (version 20.15.4.4) from SolarWinds. So far, we have added the Manager to the platform, monitored by API. To test, we discovered a cEdge (ISR4321), and the idea is to be able to have alerts when a BFD tunnel falls. For now, we are not seeing it bring us data from the BFD tunnels
We’re excited to announce that SolarWinds® Web Help Desk® (WHD™) 2026.2.1 is now generally available on the SolarWinds website and through your Customer Portal. This service release builds upon the major transformation introduced in 2026.2, completing the migration to our completely redesigned modern interface. Version…
Hi, We are running 2025.1.1, I need help about the accessing the custom views in solarwindsorion database using API? I created few custom views in the orion database but unable to access it using API and throwing out the error with not in the catalog. Can someone assist me is there any workaround to access these custom…
Not coming from Solarwinds, this may be trivial in other places, but here the solution seems to escape me. I have created an alert that springs up when the value of my OID is 1, instead of 0. It is just some ICMP probe at this moment, but ideally I want to explore other SDwan thresholds. My Orchestrator, yes... it probes,…
I am trying to download Western Telematics / WTI CPM configurations using NCM I have tried several different templates based on the documentation examples and I have been unable to get it to work. I enabled session tracing in the product specific settings> enable session tracing, I see the ssh trace log shows the command…
The cache that stores the details of the original error has been cleared. The cache may be cleared for any of the following reasons: <br> <br>- Internet Information Services (IIS) has been restarted <br>- IIS timeouts <br>- Excessive memory use <br> This is the error showing when i tired to open the data of reports. What…
We would like the ability to change the service provider icon in ESM. right now, it looks like we are limited to what gets chosen by default (orange mouse, purple people, or teal building) but it's not consistent and once it's set there is no changing it. While I did use a HR template for WPS Central Reg, it seems like the…
We just enabled data masking; POST June 30, 2026 improvements. We had no choice in enabling it, as the system does not allow editing of Requestor notes, which is what we did in WHD to manually redact PII. Years ago, we did the same thing at PayPal in email responses. Point is, the current level of data masking is…
Since Microsoft has officially announced the deprecation of SQL Server Reporting Services (SSRS), let's identify the best method of delivering reporting functionality without SSRS.
In the past, I have been able to open PDFs attached the tickets via another tab. I confirmed with SolarWinds support that they recently changed this setting and now it requires me to download the file first. Now it is a two step process by first downloading and then deleting the file because I didn't actually need it…
Can you please add a generic alert for API Cloud account authentication errors, such as: 1) Cloud API cost limit exceeded. 2) Cloud API Key Expired/Failed to connect. I've tried to create reports and alerts for expired AWS account keys, but i have had no joy, this should be a basic check requirement to advise if API…
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