I am planning to upgrade our environment from SolarWinds 2024.1 to either 2025.4.2 or 2026.1. To proceed smoothly, I request the following comprehensive details: New features introduced in the latest versions Known bugs/issues addressed or present Options/features removed compared to 2024.1 Operating system support updates…
When doing an upgrade via the centralized upgrade tool does anyone do anything with their AOG group in sql, should I switch to asynchronous commit until after the upgrade then allow the secondary to sync? Going from 2024.4.1 to 2025.4.3, last upgrade failed and waiting for solarwinds support to give me some answers. I have…
I have the vcenters pollings and I do not see any alarms or events coming in. The guide says vm event add on but I am not sure where to get that or install it. Is there something I need to tell our vmware team to enable. We have the vcenter polling vman. What do I need to check on my end and what do I need to tell the…
How can I configure process automation to update the service catalog ticket title with the Requester's name? I tried using the {{requester_full_name}} variable, but the user never shows up in the title, it's just blank. Other custom fields work fine. Any ideas?
I have an upgrade planned and approved for tomorrow in my production environment to 2025.4.3 (from 2025.1.1). I see that 2026.1 was just released as GA. I have the 2025.4.3 installers downloaded but if the centralized update tool discovers 2026.1, will I still be able to use 2025.4.3? Will it stay in the update tool, or…
Hey All, Looking for a firmware upgrade template for Cisco 9200 / 9300 switches. I'm a little surprised there isn't one built into NCM. I see there is one from 2022 online but can't tell for sure if this still works or not. I'm brand new to NCM and I'm still trying to understand it.
I am on SWOSH 2025.4.3 EA and I have a Syslog rule setup that feeds into an alert. The Rule fires when it should, but I never get an alert. I thought maybe I needed to Approve the email action, so I did that in the Actions table. But, still no emails. Am I missing saomething? Thanks.
Looking through the email logs I can see delivery problems emails from the service desk are being bounced by Mimecast and anti-spoofing rules. Emails are coming from eu-west-1.amazonses.com rather than from our in-house exchange server. Has anyone else had this and how did they safely get around this?
We are migrating our servers from on-prem to AWS. It seems like they work fine if we update the IP address, however, I need a way to do this in bulk and not sure what method to use. Has anyone done a migration where you changed the IPs or nodes in bulk? Edit: I found this, and I think this could work but will it work for…
Today in SolarWinds Service Desk, a ticket can only be assigned to a single agent. In real operations, many tickets require shared ownership (e.g., onboarding/offboarding, hardware + access, app + network, security + endpoint, after-hours handoffs, mentoring/training, or complex incidents). The current workaround is to…
Sometimes critical information gets masked by the data masking feature incorrectly, or we need a requestor to be able to see masked information. Right now the only way we can do that is to send the information to them outside of the request. Would love the ability to assign the unmask permission either at the role level or…
Enable attaching multiple reports to a scheduled report email and allow separate recipient lists per attachment. This would allow sending a combined summary to management while distributing detailed reports to different operational teams, improving reporting flexibility, governance, and reducing manual forwarding.
Currently, SolarWinds Hardware Health polling supports: cefcFRUPowerStatusTable However, it does not support polling and visualizing module operational status from: cefcModuleTableOID: 1.3.6.1.4.1.9.9.117.1.2.1.1 As a result, critical chassis components such as: Line Cards (LC) Fabric Modules (FM) Supervisor Modules (SUP)…
Add the ability to use SSO / MFA Bypass rules by having synthetic transactions originate from specific Pingdom IP ranges.
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