More than 30 years experience with IT in a variety of industries. 20 years of managing information technology personnel from interns to senior level network engineers and consultants. Emphasis on management of hardware and software, user education and training, and customer problem resolution ranging from desktop to data centers. Innovative problem solver enjoys challenges utilizing solid technical expertise. Cooperative, and responsive to customer needs. Accountable budget planner, with prudent monthly oversight of actual expenditures. Skilled communicator, excellent listener and effective writer.
Building High Performance Teams • Effective Interpersonal Communications • Personnel and Customer Management Skills • Creative Problem Solving and Decision Making • Process Development, Assessment, and Improvement • Million-Dollar Budget Management • Technical Operations Management • PC, Workstation, LAN, WAN Administration