percyplant ✭✭✭✭✭

• Activity
• Posts15
• Comments392

• Re: Request Type autofill

  percyplant

  August 2019
  The method I use for automatically selecting the Request Type is to have a landing page via another web service e.g. using IIS on Windows on the same server as the WHD application is installed on. In…
  4

• Re: Will Deleting Tech Accounts also delete tickets?

  percyplant

  January 2020
  No tickets are not deleted when you delete a tech. Their tech name will be greyed out with [D] after their name, but the ticket will be intact.
  1

• Re: WHD: Client Request history not loading

  percyplant

  April 2019
  I've had this issue.. amongst other issues with 12.7 You could try a WHD install/repair to if that helps?
  2

• Re: Ticket Routing

  percyplant

  January 2020
  escalation from level 1 to level 2 is the way Chris
  1

• Re: WHD 12.7 RC

  percyplant

  February 2019
  12.7 RC issues found so far: Client Interface: In the client interface you are redirected to the edit client profile tab, but the edit profile icon does not appear. When for example the following set…
  1

Previous Next