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Re: development map
Agreed. While the staff is very responsive when it comes to answering question on forums, getting a standard response about 2 major releases a year and minor service updates in between is about as va…1 -
Re: Announcing General Availability of Web Help Desk 12.2
After a few tries I finally got into the demo page for techs http://webhelpdesk.demo.solarwinds.com/helpdesk/WebObjects/Helpdesk.woa/wa/login?username=admin&password=admin I noticed that the site…1 -
Re: Using variables in a ticket
Don't hope, put in a feature request: http://thwack.solarwinds.com/community/tools_tht/web-help-desk/web-help-desk-feature-requests2 -
Re: How much process has been made in the last year and a half?
Hey Glenn Thanks for replying. I appreciate the comment. I did read the blog post posted a few months ago about v12.2.0. I hope those aren't the only big changes you are referring to. I say that…1 -
Re: Feature request
Are you referring to the client interface or the tech interface? I'm hesitant on major tech interface changes if only because it'd be a big pain with the 400+ techs we have in the system. B…1
